Course
CPM: Channel Services Integration
- Platform Version 6.2
- 4 hours
This course is an intermediate level course designed to teach Customer Process Manager (CPM) architects to integrate CPM with contact center service channels. The course shows students how to configure...
Course
Certification Drop-In
- Platform Version 7+
- 90 minutes
Availability is limited. Register for your free exam session today! All exams will be administered onsite at the respective location. Please make sure that you have created an account with...