Course
CPM: Fundamentals
- Platform Version 6.2
- 3 days
This course is a must for any system architect who will be designing and implementing Customer Process Manager (CPM) for their multi-channel contact center. Learn key features and how best...
Course
CPM: Advanced
- Platform Version 6.3 SP1
- 2 days
This course is for system architects who want to deepen their knowledge and skills to design and build customer service applications using Pega Customer Process Manager (CPM) framework. It covers...
Course
Getting Started with Pega
- Platform Version 7.2
- 2 days
This course provides students with an overview of Pega 7 and how business users can use Pega 7âs Build for Change technology to automate business processes and enable a more...
Course
Implementing Pega Activities
- Platform Version 7.2
- 2 days
The Implementing Pega Activities course is designed to for Certified System Architects to enhance their knowledge on creation of activity rules.
Course
CLSA Application Build Exam Registration
- Platform Version 7.4
- 3 days
This exam requires the candidate to build a Pega Platform application based on a given scenario and answer 3 design questions in a fixed period of time. At the end...
Course
DCO Project Workshop
- Platform Version 7.4
- 3 days
In this course, we demonstrate how to use Pegaâs DCO to maximize the return on business application development. After a brief introduction to the basics of DCO, participants learn to...