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Module

Customizing the Pega Customer Service User Interface

In this module, you learn how to customize the user interface of a Pega Customer Service application. You use hands-on exercises to learn how to update existing user interface elements in to the existing application. You learn how to update the existing sections in the customer composite. You update the customer composite with additional properties and learn how to launch a service case from the composite. You also learn how to create your own customer composite tabs.