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Course

PMF Fundamentals

Students in the PMF Fundamentals course learn the key concepts and application tools that ensures a successful PMF application implementation throughout the lifecycle of a Pega project development.

Course

Pega Platform Foundation

Learn the core principles of model-driven application design development on the Pega platform. (Content from this course is included in the System Architect Essentials and in the Business Architect Essentials courses. If you are enrolled in one of those courses, you do not need to enroll in this course.)

Course

Pega Customer Service Foundation

Students get handson experience using Pega Customer Service interactions and service cases. In addition, students learn best practices when using functions such as dialog management and coaching. Upon completion of Pega Customer.

Course

Pega Platform and Applications Overview

Pega Platform and Applications Overview introduces you to ways that Pega can enable a more agile organization by automating business processes.

Course

Delivering a Pega Project

In this course, you learn the activities and best practices for successful Pega project delivery. You follow a journey-centric delivery approach to development. You learn how to scope, resource, and govern a project to yield high value in a short time. You learn about the Prepare, Build, and Go Live phases to deliver a minimum lovable product (MLP). You learn to follow best practices throughout your project, apply Direct Capture of Objectives (DCO), comply with guardrails, and continuously test.