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1:1 Customer Engagement Optimization

  • Mission

    1:1 Customer Engagement Optimization

    6 Modules

    5 Challenges

    3 hrs 30 mins

    Visible to all users
  • Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...

Always-On Outbound Customer Engagement

Business Agility in 1:1 Customer Engagement

  • Mission

    Business Agility in 1:1 Customer Engagement

    5 Modules

    3 Challenges

    3 hrs 5 mins

    Visible to all users
  • This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

Cross-Sell on the Web

Cross-Sell on the Web Extended

Data Scientist

  • Mission

    Data Scientist

    8 Modules

    12 Challenges

    9 hrs 55 mins

    Visible to all users
  • Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...

Decisioning Consultant

Deployment Manager for 1:1 Customer Engagement

  • Mission

    Deployment Manager for 1:1 Customer Engagement

    4 Modules

    4 Challenges

    3 hrs 47 mins

    Visible to all users
  • Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Modules

    4 Challenges

    2 hrs 35 mins

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Adding more tracking time periods for contact policies

  • Module

    Adding more tracking time periods for contact policies

    2 Topics

    25 mins

    Visible to all users
  • Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

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