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1:1 Customer Engagement Optimization
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Mission
1:1 Customer Engagement Optimization
6 Modules
5 Challenges
4 hrs 15 mins
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Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...
AI for 1:1 Customer Engagement
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Mission
AI for 1:1 Customer Engagement
10 Modules
20 Challenges
13 hrs 25 mins
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Modules
8 Challenges
6 hrs 10 mins
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
6 Modules
4 Challenges
4 hrs 20 mins
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
6 Modules
8 Challenges
6 hrs 15 mins
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
7 Modules
10 Challenges
15 hrs 30 mins
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Data Scientist
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Mission
Data Scientist
3 Missions
18 hrs 10 mins
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Decisioning Consultant
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Mission
Decisioning Consultant
4 Missions
2 Modules
2 Challenges
1 day 4 hrs 15 mins
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
End-to-end Pega Customer Decision Hub Implementation
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Mission
End-to-end Pega Customer Decision Hub Implementation
22 Challenges
9 hrs 25 mins
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The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...
Pega Collections
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Mission
Pega Collections
4 Modules
2 Challenges
3 hrs 30 mins
Pega Customer Service 8.8 -
Streamline your collections operations with the three Pega Collection products: Pega Collections for Financial Services, Pega Collections Horizontal...