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Business Agility in 1:1 Customer Engagement

  • Mission

    Business Agility in 1:1 Customer Engagement

    5 Modules

    3 Challenges

    3 hrs 5 mins

    Visible to all users
  • This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

Cross-Sell on the Web

Decisioning Consultant

Pega Cosmos Designer

  • Mission

    Pega Cosmos Designer

    5 Modules

    6 hrs 21 mins

    Visible to all users
  • The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Modules

    4 Challenges

    2 hrs 35 mins

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

Pega Sales Automation Foundation

User Experience (UX) Design

  • Mission

    User Experience (UX) Design

    5 Modules

    1 Challenge

    3 hrs

    Visible to all users
  • The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...

Avoiding overexposure of actions

  • Module

    Avoiding overexposure of actions

    2 Topics

    20 mins

    Visible to all users
  • Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...

Best practices for designing and prototyping with the Pega Cosmos design system

  • Module

    Best practices for designing and prototyping with the Pega Cosmos design system

    7 Topics

    1 hr 45 mins

    Visible to all users
  • In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...

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