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Business Architect

Exam - Certification

Certified Robotics System Architect

  • Platform Version 8.0

This certification exam is designed to validate the skills, knowledge, and tasks specific to automating Robotic solutions. The exam includes scenario questions, multiple choice questions and drag/drop items. If multiple...

Course

Pega Customer Service Foundation

This course allows you to gain experience with several of the products that are a part of Pega Customer Service. You use Pega Express, Pega Chat, Pega Co-Browse, Pega Knowledge,...

Course

Pega Customer Service for Communications Foundation

In this course, students learn the key features and differentiators of Pega Customer Service for Communications. Students get hands-on experience using Pega Customer Service for Communications interactions and service cases....

Module

Agile Studio Products and Teams

This module covers product and team structures in Agile Studio, the components and their relationships to each other, and how they are created.

Module

Controlling the Flow of a Case Life Cycle

In this module, you learn how to update a case life cycle to control case workflow. Using Pega Platform's model-driven tools, you model decision points in a case life cycle,...

Module

Agile Studio Concepts

This module covers what Agile Studio is, how it can be used on agile projects, and key tasks you can perform in Agile Studio, depending on your project role.

Course

Business Architect Essentials: French

In this course, you learn how Pega Business Architects work within the application development process and how to use Pega's model-driven tools to directly capture customer objectives in Pega Platform....

Course

Business Architect Essentials

In this course, you learn how Pega Business Architects work within the application development process and how to use Pega's model-driven tools to directly capture customer objectives in Pega Platform....

Module

Managing Case-processing Dependencies

In this module, students model cases that require the usage of child cases. Students create a parent-child relationship in a case and learn how to pause processing of a case...

Module

Validating Case Data

In this module, students learn how to configure a case type to validate user input and prevent processing errors due to incorrect user entry. This module discusses several approaches to...