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PMF Fundamentals

Students in the PMF Fundamentals course learn the key concepts and application tools that ensures a successful PMF application implementation throughout the lifecycle of a Pega project development.


Empowering Business Owners

In this course, students learn how to plan for the architecture and configuration of Pega applications so that the applications address the list of requirements identified for business problems by...


Pega Platform Foundation

Learn the core principles of model-driven application design development on the Pega platform. (Content from this course is included in the System Architect Essentials and in the Business Architect Essentials...


Introduction to Pega Underwriting for Insurance - Commercial

This course reviews the business value and implementation basics for Pega Underwriting for Insurance with a focus on Commercial Lines.


Pega Platform and Applications Overview

Pega Platform and Applications Overview introduces you to ways that Pega can enable a more agile organization by automating business processes.


Introduction to Customer Decision Hub

The Customer Decision Hub enables more intelligent, agile business decisions. Begin your journey to mastering this powerful tool with this Introductory course. Learn about the business problems Pega Customer Decision...


Pega Customer Service Foundation

This course allows you to gain experience with several of the products that are a part of Pega Customer Service. You use Pega Express, Pega Chat, Pega Co-Browse, Pega Knowledge,...


Pega Customer Service for Communications Foundation

In this course, students learn the key features and differentiators of Pega Customer Service for Communications. Students get hands-on experience using Pega Customer Service for Communications interactions and service cases....


Workforce Intelligence Essentials

This course teaches the basics of Workforce Intelligence so you can better manage your employees by understanding where they spend their time throughout the day.


Introduction to Pega Platform

In this course, you learn the core principles of application development using Pega Platform, preparing you for further Pega Academy training. Demonstrations help solidify your understanding of these core principles...