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Pega 7 Fundamentals

This course provides students with an overview of the Pega 7 platform. It introduces BPM and DCO, and gives students an opportunity to use the Pega Designer Studio to create...


PMF Fundamentals

Students in the PMF Fundamentals course learn the key concepts and application tools that ensures a successful PMF application implementation throughout the lifecycle of a Pega project development.


Pega Platform Foundation

Learn the core principles of model-driven application design development on the Pega platform. (Content from this course is included in the System Architect Essentials and in the Business Architect Essentials...


Introduction to Pega Underwriting for Insurance - Commercial

This course reviews the business value and implementation basics for Pega Underwriting for Insurance with a focus on Commercial Lines.


Pega Platform and Applications Overview

Pega Platform and Applications Overview introduces you to ways that Pega can enable a more agile organization by automating business processes.


Pega Customer Service Foundation

This course allows you to gain experience with several of the products that are a part of Pega Customer Service. You use Pega Express, Pega Chat, Pega Co-Browse, Pega Knowledge,...


Pega Customer Service for Communications Foundation

In this course, students learn the key features and differentiators of Pega Customer Service for Communications. Students get hands-on experience using Pega Customer Service for Communications interactions and service cases....


Introduction to Pega Platform

In this course, you learn the core principles of application development using Pega Platform, preparing you for further Pega Academy training. Demonstrations help solidify your understanding of these core principles...


Designing a Case Life Cycle

In this course, students model a business process as a case life cycle in a Pega Platform application. Using Pega Platform's model-driven tools, students organize a case life cycle into...


Creating Business Reports

In this module, students create reports to display process metrics for a case type. Using the Pega Platform Report Browser, students learn to configure reports that deliver insight into business...