Skip to main content
We found 81 results
Selected filters:
Decisioning Consultant

Course

Decisioning Fundamentals

Decision Strategy Manager (DSM) is for strategy designers that want to utilize predictive analytics in their applications. This Decisioning Fundamentals course will teach you how to design sophisticated decision strategies...

Course

Next-Best-Action Advisor

The NBA Advisor course provides a detailed explanation of the concepts and functions of the solution and of the screens and screen items that are available to the Customer Service...

Course

Decisioning Intermediate

This course teaches business users how to design and build decision strategies to determine Next-Best-Action decisions to drive customer interactions. Students learn how to use Decision Strategy Manager to build...

Course

Decisioning for System Architects

This course teaches system architects the architecture and technical aspects of Decision Strategy Manager (DSM) as part of the PegaRULES Process Commander (PRPC) platform. Decision Strategy Manager is for business...

Course

Introduction to Pega Decision Management

Pega Decision Management enables more intelligent, agile business decisions. Begin your journey to mastering this powerful tool with this Introductory course. Learn about the business problems Pega Decision Management can...

Course

Pega Decision Management Essentials

Gain greater understanding of the key features, capabilities and benefits of Pega Decision Management in this Essentials course. Learn how components such as Proposition Management, Predictive Analytics and Interaction History...

Course

Pega Decision Management Advanced

Take advantage of everything Pega Decision Management has to offer by becoming an expert on its features, capabilities and benefits in this Advanced course. Ensure better business results by learning...

Module

Avoiding Redundant Product Offerings

A customer may already own a product that you want to offer. Learn how to avoid making redundant product offers in this Advanced course. Gain hands-on experience adding 'product holdings'...

Module

Detecting Dropped Calls

Pega Decision Management is able to automatically detect when your customers suffer from call drops. Event Strategies allow you to use Next-Best-Action to respond to dropped calls in an appropriate...

Module

Assessing the Impact of a New Product Offer

Once Next-Best-Action is implemented and the business-as-usual phase begins, new products may become available that need to be factored into Next-Best-Action decisions. Learn how to use the Decision Manager Portal...