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Decisioning Consultant

Module

Designing decision strategies for real-life scenarios

You are ready for your first client assignment. Your client, U+ Bank, wants to use Next-Best-Action to ensure that their new web site makes appropriate and relevant cards offers to...

Course

Introduction to Customer Decision Hub

The Customer Decision Hub enables more intelligent, agile business decisions. Begin your journey to mastering this powerful tool with this Introductory course. Learn about the business problems Pega Customer Decision...

Course

Introduction to Pega Marketing

Omni-channel, unified inbound and outbound, Next-Best-Action. Curious what it's all about? In this Introductory course, we will examine why and how Pega Marketing is changing the way businesses think about...

Module

Predicting Customer Behavior

Curious how you can use Pega Analytics to predict customer behavior? Want to learn how to detect changes in buying behavior? In this Introductory course, we will examine how Pega...

Module

Detecting Dropped Calls

In today's information age, large volumes of customer data are constantly generated. To provide world-class customer experience, you must be able to monitor, analyze, and detect patterns that are of...

Module

Testing Strategies En Masse with Simulations

Say you want to know how a decision strategy is going to affect an entire customer population. Or maybe you want to compare the results of two different strategies before...

Module

Assessing the Impact of a New Product Offer

Once Next-Best-Action is implemented and the business-as-usual phase begins, new products may become available that need to be factored into Next-Best-Action decisions. Learn how to use the Decision Manager Portal...

Module

Take Control of Your Next-Best-Action Strategy

The Decision Manager Portal gives business users access to and control over their Pega Decision Management implementation. In this Advanced course, Pega Decision Management experts will learn how to set...

Module

Third Party Predictive Models

Does your client have a large investment in PMML-compliant predictive models? Help them maintain that investment while making the move to Pega Decision Management. Learn what PMML is and how...

Module

Avoiding Loan Default with Predictive Analytics

Probability of Default is one of the most important measurements in credit risk modeling. In this Advanced course you will gain hands-on experience using Pega's wizard-driven tool, Predictive Analytics Director...