Course
PMF Fundamentals
- Platform Version 7.1
- 4 hours
Students in the PMF Fundamentals course learn the key concepts and application tools that ensures a successful PMF application implementation throughout the lifecycle of a Pega project development.
Course
Pega Platform Foundation
- Platform Version 7.2
- 2 days
Learn the core principles of model-driven application design development on the Pega platform. (Content from this course is included in the System Architect Essentials and in the Business Architect Essentials...
Course
Pega Customer Service Foundation
- Platform Version 7.2
- 4 hours
Students get handson experience using Pega Customer Service interactions and service cases. In addition, students learn best practices when using functions such as dialog management and coaching. Upon completion of...
Course
Pega Platform and Applications Overview
- Platform Version 7.2
- 2.5 hours
Pega Platform and Applications Overview introduces you to ways that Pega can enable a more agile organization by automating business processes.
Course
Introduction to Customer Decision Hub
- Platform Version 7.2
- 3 hours
The Customer Decision Hub enables more intelligent, agile business decisions. Begin your journey to mastering this powerful tool with this Introductory course. Learn about the business problems Pega Customer Decision...
Course
Pega Customer Service Foundation
- Platform Version 7.22
- 1 day
This course allows you to gain experience with several of the products that are a part of Pega Customer Service. You use Pega Express, Pega Chat, Pega Co-Browse, Pega Knowledge,...
Course
Introduction to Customer Decision Hub
- Platform Version 7.3
- 4 hours
The Customer Decision Hub enables more intelligent, agile business decisions. Begin your journey to mastering this powerful tool with this Introductory course. Learn about the business problems Pega Customer Decision...
Course
Introduction to Pega Marketing
- Platform Version 7.3
- 3 hours
Omni-channel, unified inbound and outbound, Next-Best-Action. Curious what it's all about? In this Introductory course, we will examine why and how Pega Marketing is changing the way businesses think about...
Course
Certification Drop-In
- Platform Version 7+
- 90 minutes
Availability is limited. Register for your free exam session today! All exams will be administered onsite at the respective location. Please make sure that you have created an account with...
Course
DCO Project Workshop
- Platform Version 7.4
- 3 days
In this course, we demonstrate how to use Pegaâs DCO to maximize the return on business application development. After a brief introduction to the basics of DCO, participants learn to...