Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...

Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

The Lead System Architect mission is an advanced mission for Certified Pega Senior System Architects who are ready to take on the Certified Pega Lead...

Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...

Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...