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Sales Consultant

Course

Pega Customer Service for Communications Foundation

In this course, students learn the key features and differentiators of Pega Customer Service for Communications. Students get hands-on experience using Pega Customer Service for Communications interactions and service cases....

Course

PRPC: Direct Capture of Objectives

Students learn how to use Direct Capture of Objectives tools, practices, and capabilities to more efficiently implement PegaRULES Process Commander (PRPC) solutions. Students use DCO tools and practices to identify...