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Intermediate

Course

PRPC: Senior System Architect

The Senior System Architect program is an advanced course for those who want to learn PRPC concepts by designing and building for reusability across multiple lines of business.

Course

Decisioning Fundamentals

Decision Strategy Manager (DSM) is for strategy designers that want to utilize predictive analytics in their applications. This Decisioning Fundamentals course will teach you how to design sophisticated decision strategies...

Course

CPM: Channel Services Integration

This course is an intermediate level course designed to teach Customer Process Manager (CPM) architects to integrate CPM with contact center service channels. The course shows students how to configure...

Course

PRPC: Lead System Architect

The Lead System Architect Program concentrates on building on the PegaRULES Process Commander (PRPC) concepts and skills you learned in the Senior System Architect program to build and design an...

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PRPC: Architecture

This course provides an overview of the architecture of PRPC. Students will learn the functional layers that make up the PRPC architecture, how PRPC is deployed across JEE servers and...

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Next-Best-Action Advisor

The NBA Advisor course provides a detailed explanation of the concepts and functions of the solution and of the screens and screen items that are available to the Customer Service...

Course

What's New in PRPC 6.3

This course summarizes the new and enhanced features in 6.3 that provide functional, performance, or productivity benefits for system architects, business architects, and system administrators. Lessons consists of feature explanations...

Course

System Administration Specialist

System Administration Specialist is the starting point for system administrators who want to learn about administering applications developed in Pega 7. It covers the core topics needed to give administrators...

Course

Next-Best-Action Marketing Intermediate

This course teaches business users how to define, build, run and test a One-Off Marketing program. Note, this course uses Oracle 11g, therefore some technical skills and administrative rights are...

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Decisioning Intermediate

This course teaches business users how to design and build decision strategies to determine Next-Best-Action decisions to drive customer interactions. Students learn how to use Decision Strategy Manager to build...