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Looking for instructor-led training?
Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Challenges
5 hrs 20 mins
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Continue learning about case management using Pega Platform™.
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
7 Modules
8 Challenges
6 hrs 30 mins
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
6 Modules
8 Challenges
13 hrs 20 mins
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Customer Service Developer
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Mission
Customer Service Developer
3 Missions
3 Modules
3 Challenges
20 hrs 9 mins
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In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Missions
9 Modules
9 Challenges
11 hrs 15 mins
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Foundation
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Mission
Data and Integration Foundation
13 Modules
12 Challenges
10 hrs
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Begin your journey to learn about Pega’s Data and Integration capability.
Data and Integration Intermediate
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Mission
Data and Integration Intermediate
6 Modules
7 Challenges
5 hrs 40 mins
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Continue learning about data and integration using Pega Platform™.
Data Modeling
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Mission
Data Modeling
2 Modules
4 Challenges
3 hrs 37 mins
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The Data Modeling mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega certified lead...
Data Scientist
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Mission
Data Scientist
1 Mission
4 Modules
3 Challenges
12 hrs 50 mins
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Decisioning Consultant
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Mission
Decisioning Consultant
2 Modules
1 Challenge
4 Missions
1 day 30 mins
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Gain a greater understanding of the key features, capabilities, and benefits of the Pega Customer Decision Hub in this course. Learn how components...