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Case Management Foundation
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Mission
Case Management Foundation
15 Modules
15 Challenges
8 hrs 35 mins
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Begin your journey to learn about Pega’s Case Management capability.
Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Challenges
5 hrs 15 mins
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Continue learning about case management using Pega Platform™.
Note: The example applications and challenge applications in this mission are built on...
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
6 Modules
8 Challenges
6 hrs 15 mins
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
7 Modules
10 Challenges
15 hrs 30 mins
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Customer Service Developer
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Mission
Customer Service Developer
4 Missions
5 Modules
2 Challenges
1 day 4 hrs 45 mins
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In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Missions
10 Modules
10 Challenges
13 hrs 40 mins
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Beginner
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Mission
Data and Integration Beginner
7 Modules
6 Challenges
7 hrs 10 mins
Pega Platform 8.8 -
Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...
Data and Integration Foundation
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Mission
Data and Integration Foundation
11 Modules
10 Challenges
9 hrs 5 mins
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Begin your journey to learn about Pega’s Data and Integration capability.
Data and Integration Intermediate
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Mission
Data and Integration Intermediate
6 Modules
7 Challenges
5 hrs 55 mins
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Continue learning about data and integration using Pega Platform™.
Note: The example applications and challenge applications in this mission are built on...
Data Modeling
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Mission
Data Modeling
2 Modules
4 Challenges
5 hrs 50 mins
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The Data Modeling mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega certified lead...