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104 Courses 19 Exams 110 Modules

Exam - Certification

Certified Pega Business Architect

  • Platform Version 7.2

The Certified Pega Business Architect (CPBA) certification concentrates on the ability to participate in the design and construction of a Pega application, including defining business objectives, and writing requirements and...

Course

Pega Customer Service Foundation

Students get handson experience using Pega Customer Service interactions and service cases. In addition, students learn best practices when using functions such as dialog management and coaching. Upon completion of...

Course

Implementing Pega Customer Service

You learn how to create a new Pega Customer Service application, integrate external data, configure the Interaction Driver, and customize the Interaction Portal user interface.

Course

Introduction to Pega Marketing

Omni-channel, unified inbound and outbound, Next-Best-Action. Curious what it's all about? In this Introductory course, we will examine why and how Pega Marketing is changing the way businesses think about...

Course

Pega Marketing Consultant

Dive deeper into the features, capabilities and benefits of Pega Marketing in this certification course. Learn about the components that enable real-time, always- on marketing across outbound and inbound channels....

Exam - Certification

Certified Pega Marketing Consultant

  • Platform Version 7.2

The Certified Pega Marketing Consultant (CPMC) certification is for professionals participating in the design and development of a Pega Marketing solution. This certification ensures you have the skills to apply...

Course

Senior Pega Marketing Consultant

Take advantage of everything Pega Marketing has to offer by becoming an expert on its features, capabilities and benefits in this Advanced course. Learn to implement leading-edge capabilities such as...

Exam - Practice

Senior Pega Marketing Consultant Practice Exam

The Senior Pega Marketing Consultant certification is for Certified Pega Marketing Consultants who wish to further their knowledge of Pega Marketing. This practice exam allows you to test your readiness...

Exam - Certification

Certified Senior Pega Marketing Consultant

  • Platform Version 7.2

The Certified Senior Pega Marketing Consultant (CSPMC) exam is for Certified Pega Marketing Consultants who wish to further their knowledge of Pega Marketing and Pega Customer Decision Hub. This certification...

Course

Pega Decisioning Consultant

Gain greater understanding of the key features, capabilities and benefits of the Customer Decision Hub in this essentials course. Learn how components such as Proposition Management, Predictive Analytics and Interaction...