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236 Modules 148 Courses 31 Exams

Exam - Certification

Pega Certified Business Architect

  • Platform Version 8

The Pega Certified Business Architect (PCBA) certification concentrates on the ability to participate in the design and construction of a Pega application, incorporating business objectives and requirements. Pega Certified Business...

Exam - Certification

Pega Certified System Architect

  • Platform Version 8

The Pega Certified System Architect (PCSA) certification is for developers and technical staff members who want to learn how to develop Pega applications. This certification provides a baseline measurement on...

Module

Managing products

Products is what you sell, it can be goods or services. In this lesson, you learn about the product hierarchy used to store products and how to manage products data...

Module

Nurturing leads and opportunities

Sales representatives nurture leads and opportunities in an effort to win sales. In this lesson, you will learn how sales representatives track activities and tasks as they work with prospective...

Module

Selling to businesses, individuals, and households

Pega Sales Automation™ supports both business-to-business (B2B) and business-to-consumer (B2C) selling modes. Regardless of whether you sell to businesses, individuals, households, or all, the user interface and data model dynamically...

Module

Customizing the sales process

The first steps in implementing a Pega Sales Automation™ application typically involves a gap analysis. The outcome of the gap analysis often contain customization to the sales process. When an...

Module

Avoiding redundant product offerings

A customer may already own a product that you want to offer. Learn how to avoid making redundant product offers in this course. Gain hands-on experience importing product holdings information...

Course

Delivering a Pega Project

In this course, you learn the activities and best practices for successful Pega project delivery. You follow a journey-centric delivery approach to development. You learn how to scope, resource, and...

Module

Designing an Offer for Email Customer Engagement

A campaign wouldn't be a campaign without an offer to make to the customer. In Next-Best-Action, an offer is a construct in which the steps involved in making an offer...

Module

Creating your Pega Sales Automation application

The first step of implementing a Pega Sales Automation™ solution is to create your application. In this lesson, you learn how to use the New Application wizard to create an...