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Module
Automating actions when a property value changes
2 Topics
20 mins
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Automate actions whenever the value of a property changes to implement more sophisticated case automations.
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Module
Automating decisions with decision tables
3 Topics
30 mins
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Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...
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Module
Automating decisions with decision trees
3 Topics
25 mins
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Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...
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Module
Automating workflow decisions
2 Topics
20 mins
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Automate decision-making to reduce processing time and ensure consistency between cases.
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Module
Automation package Deployment
7 Topics
44 mins
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Pega Robot Studio™ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...
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Module
Automation techniques
4 Topics
29 mins
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While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...
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Module
Avoiding overexposure of actions
2 Topics
20 mins
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
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Module
Avoiding overexposure of actions in outbound
2 Topics
25 mins
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Contacting a customer too frequently can have a negative impact on the customer's attitude toward further actions by your company. Learn how to define...
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Module
Background processing
10 Topics
1 hr 5 mins
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Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Students...
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Module
Basic interrogation
5 Topics
40 mins
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Before developing a robotic solution for use with a Pega application, you must complete the process of interrogating the necessary applications to...