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Adaptive analytics overview
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Module
Adaptive analytics overview
4 Topics
35 mins
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Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...
Adding an external data source to a data type
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Module
Adding an external data source to a data type
2 Topics
30 mins
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Configure data types based on external data models to simplify integration with external systems.
Adding members to the sales team
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Module
Adding members to the sales team
2 Topics
15 mins
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A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...
Adding more tracking time periods for contact policies
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Module
Adding more tracking time periods for contact policies
2 Topics
25 mins
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Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...
Adding optional actions to a workflow
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Module
Adding optional actions to a workflow
1 Topic
15 mins
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Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
Advanced background processing
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Module
Advanced background processing
5 Topics
44 mins
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The design of background processing is crucial for meeting business service-level agreements and automating processes. Background processes must be...
Displaying list data in views
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Module
Displaying list data in views
1 Topic
15 mins
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Both table layouts and repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.
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Viewing data in memory
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Module
Viewing data in memory
4 Topics
25 mins
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Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...
Viewing the data model
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Module
Viewing the data model
3 Topics
35 mins
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View the relationships between case types and data objects to gain insight into the data model for an application.
Add data records to your...
AI and robotic automation
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Module
AI and robotic automation
1 Topic
10 mins
Pega Platform 8.3.1 -
Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...