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Creating a new entity
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Challenge
Creating a new entity
5 Tasks
15 mins
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Creating a new service request
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Challenge
Creating a new service request
4 Tasks
10 mins
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U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...
Creating a new, DX-compliant service request type
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Challenge
Creating a new, DX-compliant service request type
3 Tasks
20 mins
Pega Customer Service 8.7 -
U+ Insurance wants one of its regional teams to start submitting E-bill registration service requests in their homegrown React-based CRM application...
Creating a Pega Email Bot
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Challenge
Creating a Pega Email Bot
2 Tasks
15 mins
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The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating a real-time container
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Challenge
Creating a real-time container
2 Tasks
5 mins
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The infrastructure team at U+ Bank is about to enable the website to communicate with Pega Customer Decision Hub™. To proceed, they must agree with...
Creating a robotic test solution for Citrix
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Challenge
Creating a robotic test solution for Citrix
6 Tasks
30 mins
Pega Robotic Automation 19.1 -
The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...
Creating a sales cadence
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Challenge
Creating a sales cadence
2 Tasks
10 mins
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Your company wants to optimize sales representative productivity by creating sales cadences based on best practices. You have been tasked with...
Creating a treatment
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Challenge
Creating a treatment
2 Tasks
5 mins
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The creative department has designed an image to promote the Standard card action. The image is intended to be displayed when customers log in to...
Creating a troubleshooter
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Challenge
Creating a troubleshooter
4 Tasks
15 mins
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The Pega Knowledge Troubleshooter provides dynamic diagnostics capabilities to help diagnose common product or service issues. It contains related...
Creating activities and tasks
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Challenge
Creating activities and tasks
2 Tasks
10 mins
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Sales representative Noah Smith has been working on an opportunity for Ian Thomas. Ian just called Noah and requested additional information that...