Search
24.1 Release notes
-
Module
24.1 Release notes
2 Topics
25 mins
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Data Scientist
-
Mission
Data Scientist
1 Mission
4 Modules
3 Challenges
13 hrs 10 mins
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Decisioning Consultant
-
Mission
Decisioning Consultant
5 Missions
1 day 6 hrs 55 mins
-
Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Pega NLP Essentials
-
Mission
Pega NLP Essentials
3 Modules
4 Challenges
2 hrs 25 mins
-
Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...
Pega Process AI overview
-
Module
Pega Process AI overview
2 Topics
20 mins
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...
Running Pega Customer Decision Hub setup wizard
-
Challenge
Running Pega Customer Decision Hub setup wizard
4 Tasks
45 mins
-
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Preparing Customer Decision Hub for development
-
Module
Preparing Customer Decision Hub for development
3 Topics
40 mins
-
Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Adding a new property to an existing entity
-
Challenge
Adding a new property to an existing entity
4 Tasks
20 mins
-
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Presenting suggestions for agents
-
Module
Presenting suggestions for agents
6 Topics
55 mins
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Building the Customer Insights Cache
-
Module
Building the Customer Insights Cache
9 Topics
1 hr 45 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...