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Simulating integration data
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Module
Simulating integration data
3 Topics
30 mins
Pega Platform 8.2 -
Pega Platform™ provides the ability to simulate integrations with services for testing purposes or when the data source is unavailable. You simulate...
Optimizing 1:1 customer engagement overview
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Module
Optimizing 1:1 customer engagement overview
1 Topic
15 mins
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Familiarize yourself with the various simulations used in one-to-one customer engagement to understand the effect of business change and analyze the...
Simulating an external data source
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Module
Simulating an external data source
1 Topic
25 mins
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During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
Testing strategies en masse with simulations
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Module
Testing strategies en masse with simulations
4 Topics
40 mins
Pega Customer Decision Hub 8.4 -
Running simulations helps you understand how a decision strategy will affect an entire customer population and enables you to compare the results of...
Analyzing results of a simulation using reports
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Challenge
Analyzing results of a simulation using reports
3 Tasks
10 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
The bank wants to run a distribution test...
Testing engagement policy conditions with simulations
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Module
Testing engagement policy conditions with simulations
3 Topics
40 mins
Pega Customer Decision Hub 8.5 -
Running simulations helps you understand the effect of business changes on your decision management framework. Simulations enable you to derive useful...
Testing engagement policy conditions using audience simulation
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Module
Testing engagement policy conditions using audience simulation
2 Topics
25 mins
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Learn how to improve the performance of your next-best-action strategy by testing the configuration of engagement policies against a set of customers...
Analyzing the results of simulations using reports
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Module
Analyzing the results of simulations using reports
2 Topics
20 mins
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Learn how to unit test a strategy using distribution test simulation. Analyze the simulation reports to understand the impact of creating or updating...
Testing engagement policy conditions using an audience simulation
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Challenge
Testing engagement policy conditions using an audience simulation
4 Tasks
15 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
They want to use Pega Customer Decision Hub™ to run...
Detecting unwanted bias in engagement policy conditions
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Challenge
Detecting unwanted bias in engagement policy conditions
7 Tasks
15 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
The bank wants to run an ethical bias simulation in...