U+ Comms, a sizable telecommunications company, aims to promptly assist customers who often experience dropped calls. To detect the dropped calls, the...

After their recent success promoting a credit card offer in an email, the marketing department at U+ Bank wants to promote multiple credit card offers...

Familiarize yourself with the tools and processes used to manage business changes in the Pega 1:1 Customer Engagement solution. Learn about Pega 1:1...

U+ Bank, a retail bank, created rich and rewarding experiences for its customers by presenting personalized next-best-action recommendations to...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

MyCo, a telecommunications company, wants to present the Dispute transaction case as a case match suggestion to the CSRs only if the dispute...

This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...

This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...

Learn how an enterprise change pipeline facilitates the initial deployment and additional structural and technical ongoing enhancements that the...