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AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    10 Modules

    19 Challenges

    12 hrs 35 mins

    Visible to: All users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Data Scientist

Pega Customer Decision Hub Foundation

Pega NLP Essentials

  • Mission

    Pega NLP Essentials

    3 Modules

    4 Challenges

    2 hrs 25 mins

    Visible to: All users
  • Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    3 Modules

    2 Challenges

    2 hrs 25 mins

    Visible to: All users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Adaptive analytics overview

  • Module

    Adaptive analytics overview

    4 Topics

    35 mins

    Visible to: All users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Adaptive models

  • Module

    Adaptive models

    3 Topics

    40 mins

    Visible to: All users
  • Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...

Creating parameterized predictors

  • Module

    Creating parameterized predictors

    1 Topic

    15 mins

    Pega Customer Decision Hub 8.6 Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

Creating predictions

Creating predictions and predictive models

  • Module

    Creating predictions and predictive models

    6 Topics

    1 hr 5 mins

    Visible to: All users
  • Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...

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