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Socratic Module

Externalization of services

8 Learning Objectives
Pega Platform '24.2
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Pega Platform '24.2

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Familiarize yourself with the externalization of services. Learn how to design deployment architectures, manage externalized services, and follow best practices for performance and security. Equip yourself to choose the right management options based on your organization's needs and handle the externalization process securely and efficiently.

Estimated module duration: 1.5 hours

Engage at your own pace, with Socrates guiding your understanding of the material. For an optimal experience, complete the module in one session.

Using Socrates: 
  • Learning Objectives: Accessible in the pane on the left side of the conversation area.
  • Preferences: Customize Language, Conversation style, and Industry, and enable Socrates Audio (text-to-speech).
  • Conversation: Create a new line in your chat with Socrates by pressing Shift+Enter. Press Enter to submit your complete response.
Experienced learners: 
  • Starts with a scenario-based assessment.
  • Responses are evaluated to identify knowledge gaps.
  • Socrates provides targeted information to address these gaps.
New learners: 
  • Begins with foundational content before the assessment.
  • Assessment results guide Socrates in filling knowledge gaps.

After completing this module, you should be able to:

  • Describe the concept and advantages of externalizing services.
  • Identify the third-party solutions used by Pega Platform.
  • Design the deployment architecture for externalized services.
  • Configure external Hazelcast, Elasticsearch, and Kafka services.
  • Differentiate between self-managed, vendor-managed SaaS, self-managed with vendor license, and Pega Cloud.
  • Select the appropriate management option for third-party services based on organizational needs.
  • Implement best practices for deploying external services in separate containers.
  • Securely handle sensitive data during externalization of services.

Available in the following missions:

Lead System Architect Enhancements for Pega Infinity 24.2 v1 Interface Design v1
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