Generating a Pega GenAI Blueprint
With Pega GenAI™ Blueprint, you describe the goals in your terms, and Blueprint can instantly suggest optimal designs based on industry-based templates or using generative AI. It fuels meaningful conversations with clients, drives the rapid creation of demos and prototypes, and streamlines handovers for application creation. In Blueprint, you can adapt templates collaboratively to define the workflows, data, and Persona experiences needed to automate and digitize customer journeys.
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Transcript
This video shows you how a user creates a blueprint for an insurance claims operations application.
To begin, log in to the Blueprint dashboard.
Pega GenAI Blueprint is a new software-as-a-service (SaaS) application.
You can create an application Blueprint by answering questions about your business needs.
First, enter the organization name and select an industry that is important for the client. Then, select a specific area within the industry, and a department or function.
Blueprint can work in different languages. It is a versatile tool that creates workflows, processes, and applications in various languages. Whether users work in English, Spanish, French, or another language, Blueprint accommodates their needs.
The items in the Application purpose menu use pre-built application templates and Case Types. Pega identifies the pre-built templates. The Blueprint AI generates the other templates in the list.
Solution templates in Blueprint provide users with a starting point, or framework, for creating their applications. These templates are pre-built and include predefined configurations, settings, and workflows that can be customized and tailored to specific needs. Templates help users save time and effort in building applications from scratch and use industry best practices and expertise.
In this example, you select Healthcare as the industry, Healthcare Insurance (Payer) as the specific area, Claims operations as the department or function, and English as the primary language.
Next, select a relevant application template, such as Claim Processing/Adjudication.
Note: Blueprint is already populated with some solution templates today. In the spirit of continuous improvement, Pega increases the number of available Blueprint templates over time.
You can either accept the prepopulated functional description or change it as needed.
Continue to view the Case Types that are associated with the selected application. You can add additional Case Types by entering a name and description or delete a Case Type that you do not need.
You can explore the lifecycles of the added Case Types by switching between Case Types.
You can also edit a Case Life Cycle to modify the Stages and Steps as required.
Next, view the live data representation that the system generates and add any additional data types or system of record information if needed.
Continue to review and add Personas as needed.
Review the summary, and if you find any errors or changes to make, edit this section, and then make the necessary updates.
Note: Blueprint is a web-based platform that is constantly evolving and improving in its usability, with updates rolled out immediately. The version of Blueprint that you see in the video and figures in this topic might have changed since the publication of this document.
After the Blueprint generation is complete, you can download a PDF summary of the generated Blueprint. The PDF can then serve as a reference document, or you can share it with team members or use it in presentations.
You can also export the Blueprint. As a result, you can import the Blueprint's data into Pega Infinity™ to build a new application.
The generated Blueprint is also accessible from the dashboard for further modifications.
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