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Governance defined

Projects encounter issues and changes from many sources throughout the lifecycle. The team must adapt rapidly to stay on track and deliver successful business outcomes. Project Governance is a framework that allows the project to respond to challenges and change in a timely, controlled, and transparent manner. It makes sure that the project team adjusts to unforeseen circumstances in a way that is visible and aligned across all the project stakeholders.  

You use governance templates to record governance decisions such as:

  • Definition of Done (DoD)
  • Definition of Ready (DoR)
  • Risk, Issues, Actions, Decisions log

Documents and templates to support governance can be found on the Pega Express Delivery Resources page.

The importance of Governance

Project Governance ensures that everyone is on the same page about how to react to unforeseen circumstances. A solid governance framework can reduce the chance of project failure. Symptoms of poor governance include:

  • Insufficient engagement with stakeholders
  • Lack of sponsor representation
  • Too much or too little traceability
  • Poor management of change
  • Slow decision-making
  • Poor empowerment and a lack of delegation
Caution: There are clear links between project failure and poorly executed governance.

Governance framework

The Governance framework contains a set of policies, processes, and standards across the project to address day-to-day issues and strategic level decisions. The framework includes:

  • Roles and Responsibilities
  • Communication Plan
  • Progress Tracking
  • Risk and Issue Management
  • Change and Scope Management
  • Quality Management
  • Agreed upon definitions: DoD and DoR

Steps to effective Governance

Watch the following video to view the steps necessary to create effective Governance.

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