Challenge
Exporting historical data
Exporting historical data
2 Tasks
15 mins
Beginner
English
Scenario
U+ Bank is implementing Pega Customer Decision Hub™ to display a personalized credit card offer to eligible customers on their website. As a data scientist, you want to export the raw data used by the Web Click Through Rate GB Customer adaptive model to optimize the click through rate of the web banners that contain the credit card offers.
Use the following credentials to log in to the exercise system:
| Role | User name | Password |
|---|---|---|
| Data scientist | DataScientist | rules |
Your assignment consists of the following tasks:
Task 1: Activate the recording of historical data
Activate the recording of all historical data generated by the Web Click Through Rate GB Customer.
Note: The sampling percentages are for demonstration purposes only. A web banner typically has a very high number of negative responses, so a low sampling percentage is more appropriate for negative responses while maintaining 100% for the positive responses.
Task 2: Trigger the creation of customer interaction records
On the U+ Bank website, log in multiple times and generate a negative response by ignoring the banner, and a positive response by clicking the offer.
Tip: The first time you log in it may take up to several minutes to display the credit card offer. After that, the credit card offer will be displayed immediately.
Challenge Walkthrough
Detailed Tasks
1 Activate the recording of historical data
- On the exercise system landing page, click Launch Pega Infinity™ to log in Customer Decision Hub.
- Log in as a data scientist:
- In the User name field, enter DataScientist.
- In the Password field, enter rules.
- In the navigation pane on the left, click Intelligence > Prediction Studio.
- On the Predict Web Propensity tile, click Open prediction to open the prediction.
- On the Models tab, in the Propensity to Click section, click Web Click through Rate GB Customer to open the model.
- On the Setting tab, in the Recording historical data section, select the Recording historical data checkbox to activate data recording.
- In the NoResponse sample percentage field, enter 100.
Note: A web banner typically has many negative responses, so a low sampling percentage is appropriate for these items. For demonstration purposes, the sample percentage for NoResponse is set to 100%.
- In the upper-right corner, click Save.
2 Trigger the creation of customer interaction records
- On the exercise system landing page, in the upper-left corner, open the Application Switcher and click the U+ Bank icon to open the website.
- In the upper-right corner, log in as customer Troy.
- Ignore the offer, and then log out.
- Log in as customer Barbara.
- On the banner, click Learn more to register a positive response.
This Challenge is to practice what you learned in the following Module:
Available in the following mission:
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