Live Pega Training.
Real-World Skills.

Delivered by our Authorized Training Partners to help you master our software with confidence.

instructor at the front of a classroom of students

Why Live Learning?

Pega’s low-code platform for AI-driven decisioning and workflow automation builds enterprise agility. Pega's Live Learning helps you harness it to work smarter, unify experiences, and adapt to change.

Gain hands-on skills:

Our engaging and interactive lessons include hands-on exercises to ensure maximum retention.

Achieve your goals faster:

Our structured learning paths are optimized to get you certified, productive, and Day One ready.

Delivered through a global partner network:

Training delivered by Authorized Training Partners (ATPs), expanding access while ensuring consistent, Pega-aligned quality.

Our course offerings

View Public Calendar

Course Catalog

Role-based pathways

These pathways are structured journeys that take you from foundational skills to certification in a Pega delivery role

Solution Design / Business Architect

2 Days

Languages:All Regions:All

A course on Pega's AI-powered Blueprint Delivered methodology that collapses months of discovery into days and produces an import-ready Blueprint.

5 Days

Languages:All Regions:All

A certification-track course teaching business architects to design case lifecycles, data models, UIs, and decisioning logic toward PCBA certification.

1 Day

Languages:All Regions:All

A focused instructor-led review of core PCBA exam topics with test-taking strategies to build confidence before the exam.

TBD

Languages:All Regions:All

A workshop-style course teaching product owners and consultants to lead discovery and co-create build-ready solution designs in real time using Blueprint.

3 Days

Languages:English,Spanish,French Region:EMEA

An accelerated introduction to Business Architect foundations with hands-on App Studio practice to contribute to Pega projects quickly.

1-3 Days

Language: English Region: AMS

A course equipping business analysts and citizen developers to build workflows and applications in Pega App Studio.

Delivery Governance & CoE Workshop

4 Days

Language: English Region: AMS

A workshop for leaders to establish scalable Pega governance and a future-state Center of Excellence operating model and maturity roadmap.

Operations Value & Use Case Discovery Workshop

4 Days

Language: English Region: AMS

A workshop to identify operational challenges, build a validated GenAI Blueprint, and leave with a prioritized transformation roadmap.

20 Hours

Language: Spanish Region: EMEA

A course teaching product owners to turn business needs into structured user stories and features using App Studio in agile projects.

3 Days (3 hrs/day)

Language: English Region: AMS

A course that embeds value realization into solution design, helping teams define measurable outcomes, an MVP, and a draft roadmap.

Solution Builder / System Architect / Senior System Architect

7 Days

Languages:All Regions:All

A certification-track course teaching architects to design and build end-to-end Pega applications, preparing them for PCSA certification.

1 Day

Languages:All Regions:All

A focused instructor-led review of PCSA exam topics with a practice question bank and test-taking strategies.

8 Days

Languages:All Regions:All

A certification-track course for certified System Architects covering advanced design patterns, integrations, DevOps, and enterprise-scale reuse.

TBD

Languages:All Regions:All

A course that builds production-ready Pega development capabilities using Blueprint Delivered and AI-powered tooling in multiple formats.

TBD

Languages:All Regions:All

An advanced course for technical leads scaling Pega across programs to deliver complex, multi-layered enterprise solutions.

5 or 10 Days

Language: English Region: AMS

A hands-on program for beginner developers to learn Pega building blocks and prepare for the CSA certification exam.

Pega Capability Expansion Workshop

3 Days

Language: English Region: AMS

A workshop that identifies underutilized Pega capabilities and delivers a prioritized expansion roadmap and actionable backlog.

Pega Platform Health & Optimization Workshop

3 Days

Language: English Region: AMS

A workshop that assesses application health and technical debt and delivers a prioritized remediation strategy.

Reimagine Legacy Pega Applications Workshop

3 Days

Language: English Region: AMS

A workshop for modernizing legacy Pega applications with a Blueprint-driven future-state design and modernization roadmap.

Lead System Architect

5 Days (3 hrs/day)

Languages:All Regions:All

An immersion covering design thinking and architecture concepts for aspiring Lead System Architects, including an LSA exam voucher.

LSA Part 1: Architecture Exam Prep

1 Day

Languages:All Regions:All

Free instructor-led coaching with bi-weekly live sessions preparing candidates for the LSA Architecture exam.

LSA Part 2: Application Design & Build Prep

1 Day

Languages:All Regions:All

Free instructor-led coaching using retired exam scenarios to prepare candidates for the LSA Part 2 application design and build exam.

Topic-specific courses

Focused, product- and subject-specific classes to build skills in a particular Pega capability

Pega Intro

Extended Training-Project Onboarding

40 Hours

Language: Spanish Region: EMEA

A hands-on program that fast-tracks newly certified practitioners into real project context so teams produce production-ready work from day one.

2 Days

Languages:English,Dutch Region:EMEA

A foundational course that gives Product Owners, Scrum Masters, Testers, Business and IT managers a shared understanding of the Pega mindset, architecture, case lifecycle, and Blueprint Delivered Methodology—improving collaboration across the entire project team.

Pega One Day

Languages:English,Dutch Region:EMEA

A hands-on one-day introduction to Pega’s low-code development, automation, and GenAI in App Studio for managers, product owners, and SMEs.

Pega Reskilling

Languages:English,Spanish, Portuguese Regions:AMS,EMEA

An intensive program that transitions skilled professionals from other technologies into Pega through heavy practice and architecture fundamentals.

What Is Pega?

1 Day

Language:English Regions:AMS,APJ,EMEA

A foundational overview of the Pega Platform and its center-out, “Build for Change” model for anyone new to Pega.

Customer Decision Hub (CDH)

Decisioning Consultant

4-5 Days

Languages:All Regions:All

A hands-on course teaching consultants to configure Customer Decision Hub and build Next-Best-Action strategies across inbound and outbound channels.

CDH Enablement

1 Day

Languages:English,Dutch Region:EMEA

An industry-tailored course where teams build a working customer "brain" end to end and leave with a path to a rapid CDH pilot.

AI

Generative AI

TBD

Languages:English,Arabic Regions: AMS,EMEA

A course for developers and architects on integrating GenAI into Pega case management with prompt engineering and governance for safely deploying LLMs.

Practical AI Opportunity & Strategy Workshop

3 Days

Language: English Region: AMS

A workshop to assess AI maturity, prioritize practical use cases, and produce an AI transformation roadmap and recommended pilot.

Strategic Apps

Customer Service Developer

10 Days

Languages:All Regions:All

A course on implementing Pega Customer Service with Constellation and Pega Express toward Customer Service Developer '23 certification.

Pega CRD Training/DCS Credit Studio Training

5 Days

Language:English Regions: AMS,APJ,EMEA

A course teaching analysts and architects to lead credit risk discovery and design build-ready CRD strategies in Pega Customer Risk Decisioning.

Pega Healthcare Ops Transformation Workshop

3 Days

Language: English Region: AMS

An SME-guided workshop for healthcare organizations to build a high-fidelity GenAI Blueprint and a transformation roadmap.

Smart Investigate-Classic/Agentic Automation

TBD

Languages:English,Arabic Regions: AMS,EMEA

A course on designing payment investigation and exception workflows in Pega Smart Investigate with SWIFT integrations and AI-driven triage.

Testing

Building Quality Pega Applications: Testing Essentials

3 Days

Language:English Regions: AMS,APJ,EMEA

A course on Pega testing best practices, including integration, API, and automated regression testing.

Constellation DX API for Testing - Basic

1 Day

Languages:English,Dutch Region:EMEA

A course introducing the Pega DX API as a testing tool to create test data, cases, and assignments faster.

Constellation DX API for Testing - Extended

2 Days

Languages:English,Dutch Region:EMEA

A course on using the full range of DX APIs to test complex scenarios and replace slow UI tests with fast, reliable API tests.

PegaAPI for QA and Testing

1 Day

Language:English Region:EMEA

A course that equips testers, QA, test automation engineers, and QA-focused BAs and developers with practical, hands-on Pega API skills to build and improve both manual and automated testing, speed up test automation, and generate test data faster.

PegaUnit for DevOps

1 Day

Language:English Region:EMEA

A course that teaches developers, testers, and QA the how and why of unit testing so they can build and run unit test suites for faster feedback loops and quicker defect fixing.

Testing Bootcamp

3 Days

Languages:English,Dutch Region:EMEA

An intensive bootcamp covering the full breadth of Pega testing with PegaUnit, DX APIs, and test strategy.

Unit Testing

1 Day

Languages:English,Dutch Region:EMEA

A course on building automated unit tests for Pega rules and embedding quality into a CI/CD pipeline.

UX / Constellation

Constellation Architecture & UI

TBD

A course for architects and front-end developers on building high-performance enterprise applications with Constellation architecture and modern UI.

Designing UI/UX in Constellation

1 Day

Language: English Region: AMS

An introduction to Constellation design patterns and component selection for citizen developers and UI/UX designers.

Up & Running with Pega Constellation

3 Days

Language:English Regions:AMS,APJ,EMEA

A hands-on course on Constellation concepts — views, layouts, portals, dashboards, and UI branding themes.

Authorized Training Partners

Our mission is to deliver high-quality, scalable Pega training through a global network of Authorized Training Partners, enabling clients and partners to develop the skills needed to design, build, and deliver successful Pega solutions.

Americas & LATAM

Live Pega Training.Real-World Skills.

Delivered by our Authorized Training Partners to help you master our software with confidence.

Why Live Learning?

Pega’s low-code platform for AI-driven decisioning and workflow automation builds enterprise agility. Pega's Live Learning helps you harness it to work smarter, unify experiences, and adapt to change.

Gain hands-on skills:

Achieve your goals faster:

Delivered through a global partner network:

Our course offerings

These pathways are structured journeys that take you from foundational skills to certification in a Pega delivery role

Solution Design / Business Architect

2 Days

5 Days

1 Day

TBD

3 Days

1-3 Days

4 Days

4 Days

20 Hours

3 Days (3 hrs/day)

Solution Builder / System Architect / Senior System Architect

7 Days

1 Day

8 Days

TBD

TBD

5 or 10 Days

3 Days

3 Days

3 Days

Lead System Architect

5 Days (3 hrs/day)

1 Day

1 Day

Focused, product- and subject-specific classes to build skills in a particular Pega capability

Pega Intro

40 Hours

2 Days

1 Day

Customer Decision Hub (CDH)

4-5 Days

1 Day

AI

TBD

3 Days

Strategic Apps

10 Days

5 Days

3 Days

TBD

Testing

3 Days

1 Day

2 Days

1 Day

1 Day

3 Days

1 Day

UX / Constellation

TBD

1 Day

3 Days

Authorized Training Partners

Our mission is to deliver high-quality, scalable Pega training through a global network of Authorized Training Partners, enabling clients and partners to develop the skills needed to design, build, and deliver successful Pega solutions.

Live Pega Training.
Real-World Skills.