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1:1 Customer Engagement Optimization

AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    10 Modules

    17 Challenges

    11 hrs 55 mins

    Visible to all users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Always-On Outbound Customer Engagement

Application Design

  • Mission

    Application Design

    4 Modules

    13 Challenges

    13 hrs 50 mins

    Visible to all users
  • The Application Design mission is an advanced mission for senior system architects who are ready to take on the Pega Certified Lead System Architect...

Application Development Foundation

Application Development Intermediate

Asynchronous Processing Design

  • Mission

    Asynchronous Processing Design

    1 Module

    2 Challenges

    3 hrs 5 mins

    Visible to all users
  • The Asynchronous Processing Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the...

Business Agility in 1:1 Customer Engagement

Business Architect

Case Management Foundation

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