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1:1 Customer Engagement Optimization

AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    10 Modules

    17 Challenges

    11 hrs 55 mins

    Visible to all users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Always-On Outbound Customer Engagement

Application Design

  • Mission

    Application Design

    4 Modules

    9 Challenges

    10 hrs 15 mins

    Visible to all users
  • The Application Design mission is an advanced mission for senior system architects who are ready to take on the Pega Certified Lead System Architect...

Application Development Foundation

Application Development Intermediate

  • Mission

    Application Development Intermediate

    7 Modules

    7 Challenges

    8 hrs 20 mins

    Visible to all users
  • Take the next step in your journey towards mastering Application Development.

    Note: The example applications and challenge applications in this mission...

Asynchronous Processing Design

  • Mission

    Asynchronous Processing Design

    1 Module

    2 Challenges

    3 hrs 5 mins

    Visible to all users
  • The Asynchronous Processing Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the...

Business Agility in 1:1 Customer Engagement

Business Architect

Case Management Foundation

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