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1:1 Customer Engagement Optimization
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Mission
1:1 Customer Engagement Optimization
6 Modules
5 Challenges
4 hrs 15 mins
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Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...
Accessibility Essentials
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Mission
Accessibility Essentials
5 Modules
5 hrs 35 mins
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According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...
AI for 1:1 Customer Engagement
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Mission
AI for 1:1 Customer Engagement
10 Modules
18 Challenges
12 hrs 15 mins
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Modules
8 Challenges
6 hrs 10 mins
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Application Design
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Mission
Application Design
4 Modules
13 Challenges
13 hrs 30 mins
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The Application Design mission is an advanced mission for senior system architects who are ready to take on the Pega Certified Lead System Architect...
Application Development Foundation
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Mission
Application Development Foundation
7 Modules
4 Challenges
7 hrs
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Begin your journey to learn about the Application Development capability of Pega Platform™.
Application Development Intermediate
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Mission
Application Development Intermediate
7 Modules
7 Challenges
8 hrs 35 mins
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Take the next step in your journey towards mastering Application Development.
Asynchronous Processing Design
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Mission
Asynchronous Processing Design
1 Module
2 Challenges
5 hrs 45 mins
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The Asynchronous Processing Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the...
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
6 Modules
5 Challenges
4 hrs 50 mins
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Business Architect
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Mission
Business Architect
2 Missions
2 Modules
1 day 2 hrs 30 mins
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Begin your journey as a business architect with Pega technology by learning the capabilities of App Studio to develop applications on the Pega...