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System Architect
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Mission
System Architect
3 Missions
18 Modules
17 Challenges
1 day 20 hrs 30 mins
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Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
User Experience Foundation
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Mission
User Experience Foundation
11 Modules
10 Challenges
7 hrs 10 mins
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Begin your journey to learn about Pega’s User Experience capability.
Accelerating revenue through channel partners
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Module
Accelerating revenue through channel partners
3 Topics
20 mins
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Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...
Accessing sourced data in a case
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Module
Accessing sourced data in a case
5 Topics
1 hr 5 mins
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Configure the structure and refresh strategies for data pages to optimize the retrieving, refreshing, and persistence of data for case processing.
Access control
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Module
Access control
5 Topics
1 hr 5 mins
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Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.
Accessibility foundations
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Module
Accessibility foundations
4 Topics
50 mins
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Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.
For Dragon Naturally Speaking users, leverage...
Accessibility in your project plan
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Module
Accessibility in your project plan
5 Topics
1 hr 5 mins
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Supporting agents with help content
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Module
Supporting agents with help content
5 Topics
30 mins
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Learn how to create help content using Pega Knowledge™. The help content is available to all customer service agents and can be directly associated...
Achieving better results with Pega Sales Coach
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Module
Achieving better results with Pega Sales Coach
1 Topic
10 mins
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Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Topics
25 mins
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Design reports to analyze case data and provide insight into processes and workflows.