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Mission

System Architect

Archived

2 Missions

31 Modules

24 Challenges

2 days 2 hrs 45 mins

Visible to: All users
Beginner Pega Platform 8.4 English

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn how to perform the most common application development tasks using App Studio and Dev Studio to prepare yourself for your first Pega development project.

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Low-Code App Builder

  • Mission

    Low-Code App Builder

    13 Modules

    12 Challenges

    13 hrs 25 mins

  • An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Low-Code App Builder Extended

  • Mission

    Low-Code App Builder Extended

    1 Mission

    15 Modules

    14 Challenges

    1 day 1 hr 40 mins

  • Continue learning about low-code application development using Pega Platform™.

Roles on a Pega project

  • Module

    Roles on a Pega project

    Archived

    1 Topic

    15 mins

  • Assemble a project team with the necessary skills to develop a successful Pega application.

Dev Studio overview

  • Module

    Dev Studio overview

    Archived

    2 Topics

    20 mins

  • With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Creation and maintenance of rules

  • Module

    Creation and maintenance of rules

    Archived

    12 Topics

    1 hr 25 mins

  • Pega Platform™ generates application code in the background by using the rules that you create. In Dev Studio, you can manage how a rule is created...

Escalating late work

  • Module

    Escalating late work

    Archived

    2 Topics

    15 mins

  • Set a past deadline interval with both urgency adjustments and escalation actions to drive late work to completion.

Escalating late work

  • Challenge

    Escalating late work

    Archived

    2 Tasks

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request cases...

Attaching PDF files to a case

  • Module

    Attaching PDF files to a case

    Archived

    2 Topics

    20 mins

  • Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

Attaching PDF files to a case

  • Challenge

    Attaching PDF files to a case

    Archived

    3 Tasks

    10 mins

  • After roadside assistance services have been provided, customers with standard coverage receive a receipt for the service charge, including a...

Configuring cascading approvals with a reporting structure

  • Module

    Configuring cascading approvals with a reporting structure

    Archived

    2 Topics

    20 mins

  • Model approval processing involving a reporting hierarchy to model managerial approvals that are applied consistently to cases.

Configuring a cascading approval with a reporting structure

  • Challenge

    Configuring a cascading approval with a reporting structure

    Archived

    3 Tasks

    10 mins

  • GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

Automating decisions with decision tables

  • Module

    Automating decisions with decision tables

    Archived

    3 Topics

    30 mins

  • Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...

Automating Decisions with Decision tables

  • Challenge

    Automating Decisions with Decision tables

    Archived

    3 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...

Automating decisions with decision trees

  • Module

    Automating decisions with decision trees

    Archived

    3 Topics

    25 mins

  • Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...

Automating Decisions with Decision trees

  • Challenge

    Automating Decisions with Decision trees

    Archived

    3 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...

Configuring cascading approvals with an authority matrix

  • Module

    Configuring cascading approvals with an authority matrix

    Archived

    2 Topics

    20 mins

  • Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Configuring cascading approvals with an authority matrix

  • Challenge

    Configuring cascading approvals with an authority matrix

    Archived

    2 Tasks

    10 mins

  • GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

Creating and managing teams of users

  • Module

    Creating and managing teams of users

    Archived

    3 Topics

    25 mins

  • Create work groups and work queues to allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

Creating and managing teams of users

  • Challenge

    Creating and managing teams of users

    Archived

    4 Tasks

    10 mins

  • In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...

Viewing data in memory

  • Module

    Viewing data in memory

    Archived

    4 Topics

    25 mins

  • Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...

Validating data in Dev Studio

  • Module

    Validating data in Dev Studio

    Archived

    4 Topics

    35 mins

  • Extend the configuration of validate rules in Dev Studio by applying edit validate rules to test data formats, qualifying validation logic, and using...

Validating data in Dev Studio

  • Challenge

    Validating data in Dev Studio

    Archived

    3 Tasks

    10 mins

  • GoGoRoad customers with Standard coverage provide credit card information during the Submission stage of an Assistance Request case to pay for...

Application data manipulation

  • Module

    Application data manipulation

    Archived

    5 Topics

    30 mins

  • In some cases, a data reference is insufficient for your business need. Pega Platform™ provides data transforms to copy selected data from one source...

Manipulating application data

  • Challenge

    Manipulating application data

    Archived

    2 Tasks

    10 mins

  • To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...

Setting default property values

  • Module

    Setting default property values

    Archived

    2 Topics

    25 mins

  • Setting default property values reduces testing time and increases data entry efficiency. Pega Platform™ provides data transforms to automatically set...

Setting default property values

  • Challenge

    Setting default property values

    Archived

    4 Tasks

    10 mins

  • The program manager at GoGoRoad wants to ensure proper staffing levels in the call center to avoid service delays. The project manager wants a report...

Accessing sourced data in a Case

  • Module

    Accessing sourced data in a Case

    Archived

    5 Topics

    45 mins

  • Optimize the retrieving, refreshing and persistence of data for case processing.

Saving data to a system of record

  • Module

    Saving data to a system of record

    Archived

    3 Topics

    30 mins

  • Applications often make extensive use of data sourced from a system of record. During case processing, users may need to send updated data back to the...

Saving data to a system of record

  • Challenge

    Saving data to a system of record

    Archived

    3 Tasks

    10 mins

  • The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...

Designing UI for Pega applications

  • Module

    Designing UI for Pega applications

    Archived

    3 Topics

    20 mins

  • Use Pega's design system to quickly achieve ideal experiences in your applications.

Designing UI for multiple devices

  • Module

    Designing UI for multiple devices

    Archived

    6 Topics

    45 mins

  • Preview your application for mobile phones and tablets to ensure a positive user experience (UX), no matter which device users prefer.

Designing a mobile app UI

  • Challenge

    Designing a mobile app UI

    Archived

    3 Tasks

    15 mins

  • GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...

Customizing the appearance of a form

  • Module

    Customizing the appearance of a form

    Archived

    7 Topics

    55 mins

  • Organize information for end-users for easy and efficient navigation through forms.

Customizing a View at run time

  • Challenge

    Customizing a View at run time

    Archived

    3 Tasks

    5 mins

  • GoGoRoad stakeholders want the Enter customer information view to be streamlined to display the relevant information only. To achieve this request...

Applying a style to a UI element

  • Module

    Applying a style to a UI element

    Archived

    2 Topics

    20 mins

  • Apply defined styles to UI controls and elements to improve application branding and appearance.

Applying a style to a UI element

  • Challenge

    Applying a style to a UI element

    Archived

    2 Tasks

    5 mins

  • The UI team at GoGoRoads has asked you to style drop-down controls to simplify the drop-down list's appearance.

    The following table provides the...

Grouping fields in Views

  • Module

    Grouping fields in Views

    Archived

    2 Topics

    15 mins

  • Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).

Grouping fields in Views

  • Challenge

    Grouping fields in Views

    Archived

    3 Tasks

    15 mins

  • Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

Displaying list data in Views

  • Module

    Displaying list data in Views

    Archived

    2 Topics

    20 mins

  • Both table layouts and repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.

Displaying list data in Views

  • Challenge

    Displaying list data in Views

    Archived

    4 Tasks

    10 mins

  • The GoGoRoad application presents a list of all available service providers in a table. The UI consultant wants you to make the following changes to...

Simulating an external data source

  • Module

    Simulating an external data source

    Archived

    2 Topics

    30 mins

  • Simulate an external data source to test functionality when a data source is not available for use in an application.

Simulating an external data source

  • Challenge

    Simulating an external data source

    Archived

    4 Tasks

    10 mins

  • During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...

Adding an external data source to a data type

  • Module

    Adding an external data source to a data type

    Archived

    4 Topics

    40 mins

  • Configure data types based on external data models to simplify integration with external systems.

Adding an external data source to a data type

  • Challenge

    Adding an external data source to a data type

    Archived

    7 Tasks

    30 mins

  • Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...

Configuring security policies

  • Module

    Configuring security policies

    Archived

    4 Topics

    40 mins

  • Learn about the types of attacks that malicious hackers use to gain unauthorized access to Pega Platform, and how to configure security policies to...

Configuring security policies

  • Challenge

    Configuring security policies

    Archived

    3 Tasks

    5 mins

  • GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Managing application access

  • Module

    Managing application access

    Archived

    3 Topics

    30 mins

  • Learn how you can configure role-based access control by using the Access Manager.

Managing application access

  • Challenge

    Managing application access

    Archived

    2 Tasks

    5 mins

  • GoGoRoad product managers want to restrict access to development on the New Vendor case type so that only approved roles perform updates. Configure...

Tracking and auditing changes to data

  • Module

    Tracking and auditing changes to data

    Archived

    2 Topics

    20 mins

  • Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...

Auditing changes to the value of fields

  • Challenge

    Auditing changes to the value of fields

    Archived

    2 Tasks

    5 mins

  • GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...

Debugging application errors

  • Module

    Debugging application errors

    Archived

    5 Topics

    50 mins

  • Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Debugging application errors

  • Challenge

    Debugging application errors

    Archived

    4 Tasks

    20 mins

  • As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...

Release management with Pega Platform

  • Module

    Release management with Pega Platform

    Archived

    2 Topics

    35 mins

  • Develop higher quality applications more quickly and efficiently through the use of automated release management.

Unit testing rules

  • Module

    Unit testing rules

    Archived

    4 Topics

    1 hr 5 mins

  • Unit test rules to ensure application configurations behave as expected.

Unit testing rules

  • Challenge

    Unit testing rules

    Archived

    4 Tasks

    15 mins

  • For an Assistance Request case, when users enter the vehicle make, one or more associated models display in the Model drop-down. Intermittently, users...

Creating and executing scenario-based test cases

  • Module

    Creating and executing scenario-based test cases

    Archived

    2 Topics

    25 mins

  • Create scenario tests to perform testing based on real-world use cases. Scenario tests incorporate multiple rules, testing how these rules work...

Creating a new scenario test case

  • Challenge

    Creating a new scenario test case

    Archived

    2 Tasks

    10 mins

  • GoGoRoad wants to create a standard scenario test to automate testing for the Assistance Request case type. Create an automated test for the Submit...

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