Skip to main content
close Search
Close search

Mission

System Architect

2 Missions

31 Modules

24 Challenges

48 hrs 30 mins

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn how to perform the most common application development tasks using App Studio and Dev Studio to prepare yourself for your first Pega development project.

Beginner Pega Platform 8.4

Mission

Low-Code App Builder

13 Modules

12 Challenges

11 hrs

An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Mission

Low-Code App Builder Extended

1 Mission

15 Modules

14 Challenges

23 hrs 10 mins

Continue learning about low-code application development using Pega Platform™.

Module

Roles on a Pega project

1 Topic

15 mins

Assemble a project team with the necessary skills to develop a successful Pega application.

Module

Dev Studio overview

2 Topics

20 mins

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Module

Creation and maintenance of rules

12 Topics

1 hr 25 mins

Pega Platform™ generates application code in the background by using the rules that you create. In Dev Studio, you can manage how a rule is created...

Module

Escalating late work

2 Topics

15 mins

Set a past deadline interval with both urgency adjustments and escalation actions to drive late work to completion.

Challenge

Escalating late work

2 Tasks

10 mins

InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request cases...

Module

Attaching PDF files to a case

2 Topics

20 mins

Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

Challenge

Attaching PDF files to a case

3 Tasks

10 mins

After roadside assistance services have been provided, customers with standard coverage receive a receipt for the service charge, including a...

Module

Configuring cascading approvals with a reporting structure

2 Topics

20 mins

Model approval processing involving a reporting hierarchy to model managerial approvals that are applied consistently to cases.

Challenge

Configuring a cascading approval with a reporting structure

3 Tasks

10 mins

GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

Module

Automating decisions with decision tables

3 Topics

30 mins

Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...

Challenge

Automating decisions with decision tables

3 Tasks

10 mins

An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...

Module

Automating decisions with decision trees

3 Topics

25 mins

Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...

Challenge

Automating decisions with decision trees

3 Tasks

10 mins

An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...

Module

Configuring case approvals with an authority matrix

2 Topics

20 mins

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Challenge

Configuring case approvals with an authority matrix

2 Tasks

10 mins

GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

Module

Creating and managing teams of users

3 Topics

25 mins

Create work groups and work queues to allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

...

Challenge

Creating and managing teams of users

4 Tasks

10 mins

In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...

Module

Viewing data in memory

4 Topics

25 mins

Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...

Module

Validating data in Dev Studio

4 Topics

35 mins

Extend the configuration of validate rules in Dev Studio by applying edit validate rules to test data formats, qualifying validation logic, and using...

Challenge

Validating data in Dev Studio

3 Tasks

10 mins

GoGoRoad customers with Standard coverage provide credit card information during the Submission stage of an Assistance Request case to pay for...

Module

Manipulating application data

5 Topics

30 mins

In some cases, a data reference is insufficient for your business need. Pega Platform™ provides data transforms to copy selected data from one source...

Challenge

Manipulating application data

2 Tasks

10 mins

To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...

Module

Setting default property values

2 Topics

25 mins

Setting default property values reduces testing time and increases data entry efficiency. Pega Platform™ provides data transforms to automatically set...

Challenge

Setting default property values

4 Tasks

10 mins

The program manager at GoGoRoad wants to ensure proper staffing levels in the call center to avoid service delays. The project manager wants a report...

Module

Accessing sourced data in a case

5 Topics

45 mins

Optimize the retrieving, refreshing and persistence of data for case processing.

Module

Saving data to a system of record

3 Topics

30 mins

Applications often make extensive use of data sourced from a system of record. During case processing, users may need to send updated data back to the...

Challenge

Saving data to a system of record

3 Tasks

10 mins

The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...

Module

Designing UI for Pega applications

3 Topics

20 mins

Use Pega's design system to quickly achieve ideal experiences in your applications.

Module

Previewing application UI for mobile devices

6 Topics

55 mins

Preview your application for mobile phones and tablets to ensure a positive user experience (UX), no matter which device users prefer.

Challenge

Designing a mobile app UI

3 Tasks

15 mins

GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...

Module

Customizing the appearance of a form

7 Topics

55 mins

Organize information for end-users for easy and efficient navigation through forms.

Challenge

Customizing a view at run time

3 Tasks

5 mins

GoGoRoad stakeholders want the Enter customer information view to be streamlined to display the relevant information only. To achieve this request...

Module

Applying a style to a UI element

2 Topics

20 mins

Apply defined styles to UI controls and elements to improve application branding and appearance.

Challenge

Applying a style to a UI element

2 Tasks

5 mins

The UI team at GoGoRoads has asked you to style drop-down controls to simplify the drop-down list's appearance.

The following table provides the...

Module

Grouping fields in views

2 Topics

15 mins

Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).

Challenge

Grouping fields in views

3 Tasks

15 mins

Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

Module

Displaying list data in views

2 Topics

20 mins

Both table layouts and repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.

...

Challenge

Displaying list data in views

4 Tasks

10 mins

The GoGoRoad application presents a list of all available service providers in a table. The UI consultant wants you to make the following changes to...

Module

Simulating an external data source

2 Topics

30 mins

Simulate an external data source to test functionality when a data source is not available for use in an application.

Challenge

Simulating an external data source

4 Tasks

10 mins

During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...

Module

Adding an external data source to a data type

4 Topics

40 mins

Configure data types based on external data models to simplify integration with external systems.

Challenge

Adding an external data source to a data type

7 Tasks

30 mins

Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...

Module

Configuring security policies

4 Topics

40 mins

Learn about the types of attacks that malicious hackers use to gain unauthorized access to Pega Platform, and how to configure security policies to...

Challenge

Configuring security policies

3 Tasks

5 mins

GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Module

Managing application access

3 Topics

30 mins

Learn how you can configure role-based access control by using the Access Manager.

Challenge

Managing application access

2 Tasks

5 mins

GoGoRoad product managers want to restrict access to development on the New Vendor case type so that only approved roles perform updates. Configure...

Module

Tracking and auditing changes to data

2 Topics

20 mins

Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...

Challenge

Auditing changes to field values

2 Tasks

5 mins

GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...

Module

Debugging application errors

5 Topics

50 mins

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Challenge

Debugging application errors

4 Tasks

20 mins

As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...

Module

Release management with Pega Platform

2 Topics

40 mins

Develop higher quality applications more quickly and efficiently through the use of automated release management.

Module

Unit testing rules

4 Topics

1 hr 5 mins

Unit test rules to ensure application configurations behave as expected.

Challenge

Unit testing rules

4 Tasks

15 mins

For an Assistance Request case, when users enter the vehicle make, one or more associated models display in the Model drop-down. Intermittently, users...

Module

Creating and executing scenario-based test cases

2 Topics

25 mins

Create scenario tests to perform testing based on real-world use cases. Scenario tests incorporate multiple rules, testing how these rules work...

Challenge

Creating a new scenario test case

2 Tasks

10 mins

GoGoRoad wants to create a standard scenario test to automate testing for the Assistance Request case type. Create an automated test for the Submit...

Mission Exercise

System Architect

18 Tasks

3 hrs

Tourist Car Rentals (TCR) is a small rental car company that serves customers vacationing on selected island locations. With significant growth in the...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice