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Mission

System Architect

2 Missions

31 Modules

24 Challenges

48 hrs 35 mins

Visible to all users

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn how to perform the most common application development tasks using App Studio and Dev Studio to prepare yourself for your first Pega development project.

Beginner Pega Platform 8.4
  • Mission

    Low-Code App Builder

    13 Modules

    12 Challenges

    11 hrs

  • An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

  • Mission

    Low-Code App Builder Extended

    1 Mission

    15 Modules

    14 Challenges

    23 hrs 15 mins

  • Continue learning about low-code application development using Pega Platform™.

  • Module

    Roles on a Pega project

    1 Topic

    15 mins

  • Assemble a project team with the necessary skills to develop a successful Pega application.

  • Module

    Dev Studio overview

    2 Topics

    20 mins

  • With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

  • Module

    Creation and maintenance of rules

    12 Topics

    1 hr 25 mins

  • Pega Platform™ generates application code in the background by using the rules that you create. In Dev Studio, you can manage how a rule is created...

  • Module

    Escalating late work

    2 Topics

    15 mins

  • Set a past deadline interval with both urgency adjustments and escalation actions to drive late work to completion.

  • Challenge

    Escalating late work

    2 Tasks

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request cases...

  • Module

    Attaching PDF files to a case

    2 Topics

    20 mins

  • Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

  • Challenge

    Attaching PDF files to a case

    3 Tasks

    10 mins

  • After roadside assistance services have been provided, customers with standard coverage receive a receipt for the service charge, including a...

  • Module

    Configuring cascading approvals with a reporting structure

    2 Topics

    20 mins

  • Model approval processing involving a reporting hierarchy to model managerial approvals that are applied consistently to cases.

  • Challenge

    Configuring a cascading approval with a reporting structure

    3 Tasks

    10 mins

  • GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

  • Module

    Automating decisions with decision tables

    3 Topics

    30 mins

  • Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...

  • Challenge

    Automating decisions with decision tables

    3 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...

  • Module

    Automating decisions with decision trees

    3 Topics

    25 mins

  • Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...

  • Challenge

    Automating decisions with decision trees

    3 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...

  • Module

    Configuring case approvals with an authority matrix

    2 Topics

    20 mins

  • Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

  • Challenge

    Configuring case approvals with an authority matrix

    2 Tasks

    10 mins

  • GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

  • Module

    Creating and managing teams of users

    3 Topics

    25 mins

  • Create work groups and work queues to allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

    ...
  • Challenge

    Creating and managing teams of users

    4 Tasks

    10 mins

  • In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...

  • Module

    Viewing data in memory

    4 Topics

    25 mins

  • Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...

  • Module

    Validating data in Dev Studio

    4 Topics

    35 mins

  • Extend the configuration of validate rules in Dev Studio by applying edit validate rules to test data formats, qualifying validation logic, and using...

  • Challenge

    Validating data in Dev Studio

    3 Tasks

    10 mins

  • GoGoRoad customers with Standard coverage provide credit card information during the Submission stage of an Assistance Request case to pay for...

  • Module

    Manipulating application data

    5 Topics

    30 mins

  • In some cases, a data reference is insufficient for your business need. Pega Platform™ provides data transforms to copy selected data from one source...

  • Challenge

    Manipulating application data

    2 Tasks

    10 mins

  • To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...

  • Module

    Setting default property values

    2 Topics

    25 mins

  • Setting default property values reduces testing time and increases data entry efficiency. Pega Platform™ provides data transforms to automatically set...

  • Challenge

    Setting default property values

    4 Tasks

    10 mins

  • The program manager at GoGoRoad wants to ensure proper staffing levels in the call center to avoid service delays. The project manager wants a report...

  • Module

    Accessing sourced data in a case

    5 Topics

    45 mins

  • Optimize the retrieving, refreshing and persistence of data for case processing.

  • Module

    Saving data to a system of record

    3 Topics

    30 mins

  • Applications often make extensive use of data sourced from a system of record. During case processing, users may need to send updated data back to the...

  • Challenge

    Saving data to a system of record

    3 Tasks

    10 mins

  • The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...

  • Module

    Designing UI for Pega applications

    3 Topics

    20 mins

  • Use Pega's design system to quickly achieve ideal experiences in your applications.

  • Module

    Previewing application UI for mobile devices

    6 Topics

    55 mins

  • Preview your application for mobile phones and tablets to ensure a positive user experience (UX), no matter which device users prefer.

  • Challenge

    Designing a mobile app UI

    3 Tasks

    15 mins

  • GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...

  • Module

    Customizing the appearance of a form

    7 Topics

    55 mins

  • Organize information for end-users for easy and efficient navigation through forms.

  • Challenge

    Customizing a view at run time

    3 Tasks

    5 mins

  • GoGoRoad stakeholders want the Enter customer information view to be streamlined to display the relevant information only. To achieve this request...

  • Module

    Applying a style to a UI element

    2 Topics

    20 mins

  • Apply defined styles to UI controls and elements to improve application branding and appearance.

  • Challenge

    Applying a style to a UI element

    2 Tasks

    5 mins

  • The UI team at GoGoRoads has asked you to style drop-down controls to simplify the drop-down list's appearance.

    The following table provides the...

  • Module

    Grouping fields in views

    2 Topics

    15 mins

  • Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).

  • Challenge

    Grouping fields in views

    3 Tasks

    15 mins

  • Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

  • Module

    Displaying list data in views

    2 Topics

    20 mins

  • Both table layouts and repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.

    ...
  • Challenge

    Displaying list data in views

    4 Tasks

    10 mins

  • The GoGoRoad application presents a list of all available service providers in a table. The UI consultant wants you to make the following changes to...

  • Module

    Simulating an external data source

    2 Topics

    30 mins

  • Simulate an external data source to test functionality when a data source is not available for use in an application.

  • Challenge

    Simulating an external data source

    4 Tasks

    10 mins

  • During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...

  • Module

    Adding an external data source to a data type

    4 Topics

    40 mins

  • Configure data types based on external data models to simplify integration with external systems.

  • Challenge

    Adding an external data source to a data type

    7 Tasks

    30 mins

  • Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...

  • Module

    Configuring security policies

    4 Topics

    40 mins

  • Learn about the types of attacks that malicious hackers use to gain unauthorized access to Pega Platform, and how to configure security policies to...

  • Challenge

    Configuring security policies

    3 Tasks

    5 mins

  • GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

  • Module

    Managing application access

    3 Topics

    30 mins

  • Learn how you can configure role-based access control by using the Access Manager.

  • Challenge

    Managing application access

    2 Tasks

    5 mins

  • GoGoRoad product managers want to restrict access to development on the New Vendor case type so that only approved roles perform updates. Configure...

  • Module

    Tracking and auditing changes to data

    2 Topics

    20 mins

  • Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...

  • Challenge

    Auditing changes to field values

    2 Tasks

    5 mins

  • GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...

  • Module

    Debugging application errors

    5 Topics

    50 mins

  • Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

  • Challenge

    Debugging application errors

    4 Tasks

    20 mins

  • As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...

  • Module

    Release management with Pega Platform

    2 Topics

    40 mins

  • Develop higher quality applications more quickly and efficiently through the use of automated release management.

  • Module

    Unit testing rules

    4 Topics

    1 hr 5 mins

  • Unit test rules to ensure application configurations behave as expected.

  • Challenge

    Unit testing rules

    4 Tasks

    15 mins

  • For an Assistance Request case, when users enter the vehicle make, one or more associated models display in the Model drop-down. Intermittently, users...

  • Module

    Creating and executing scenario-based test cases

    2 Topics

    25 mins

  • Create scenario tests to perform testing based on real-world use cases. Scenario tests incorporate multiple rules, testing how these rules work...

  • Challenge

    Creating a new scenario test case

    2 Tasks

    10 mins

  • GoGoRoad wants to create a standard scenario test to automate testing for the Assistance Request case type. Create an automated test for the Submit...

  • Mission Exercise

    System Architect

    18 Tasks

    3 hrs

  • Tourist Car Rentals (TCR) is a small rental car company that serves customers vacationing on selected island locations. With significant growth in the...

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