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Mission

System Architect

2 Missions

26 Modules

23 Challenges

1 day 20 hrs 30 mins

Visible to all users
Beginner Pega Platform 8.7 English

Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn how to perform the most common application development tasks using App Studio and Dev Studio to prepare yourself for your first Pega development project.

Low-Code App Builder

  • Mission

    Low-Code App Builder

    10 Modules

    9 Challenges

    10 hrs 10 mins

  • An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Low-Code App Builder Extended

  • Mission

    Low-Code App Builder Extended

    1 Mission

    18 Modules

    18 Challenges

    22 hrs 35 mins

  • Continue learning about low-code application development using Pega Platform™.

Dev Studio overview

  • Module

    Dev Studio overview

    1 Topic

    15 mins

  • With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Creating a rule

  • Module

    Creating a rule

    5 Topics

    45 mins

  • Pega Platform™ generates application code in the background by using rules that describe how the application functions. In App Studio, rules are...

Application data manipulation

  • Module

    Application data manipulation

    3 Topics

    30 mins

  • In some cases, a data reference is insufficient for your business need. Pega Platform™ provides data transforms to copy selected data from one source...

Manipulating application data

  • Challenge

    Manipulating application data

    3 Tasks

    20 mins

  • To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...

Escalating late work

  • Module

    Escalating late work

    1 Topic

    10 mins

  • Set a passed deadline interval with both urgency adjustments and escalation actions to drive late work to completion.

Escalating late work

  • Challenge

    Escalating late work

    1 Task

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request cases...

Decision tables and trees

  • Module

    Decision tables and trees

    4 Topics

    35 mins

  • Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

Automating decisions with decision tables

  • Challenge

    Automating decisions with decision tables

    2 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...

Automating decisions with decision trees

  • Challenge

    Automating decisions with decision trees

    2 Tasks

    10 mins

  • An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...

Cascading approvals

  • Module

    Cascading approvals

    1 Topic

    15 mins

  • Model approval processing involving a reporting structure to model managerial approvals that are applied consistently to cases. Pega Platform provides...

Configuring a cascading approval with a reporting structure

  • Challenge

    Configuring a cascading approval with a reporting structure

    2 Tasks

    10 mins

  • GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

Configuring cascading approvals with an authority matrix

  • Challenge

    Configuring cascading approvals with an authority matrix

    3 Tasks

    10 mins

  • As the repair service grows, GoGoRoad stakeholders want to allow Territory Managers to submit new vendors as service providers for approval. If the...

Creating and managing teams of users

  • Module

    Creating and managing teams of users

    1 Topic

    15 mins

  • Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

Creating and managing teams of users

  • Challenge

    Creating and managing teams of users

    5 Tasks

    15 mins

  • In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...

Viewing data in memory

  • Module

    Viewing data in memory

    4 Topics

    25 mins

  • Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...

Validating data in Dev Studio

  • Module

    Validating data in Dev Studio

    3 Topics

    30 mins

  • Extend the configuration of validate rules in Dev Studio by applying edit validate rules to test data formats, qualifying validation logic, and using...

Validating data in Dev Studio

  • Challenge

    Validating data in Dev Studio

    2 Tasks

    10 mins

  • GoGoRoad customers with Standard coverage provide credit card information during the Submission stage of an Assistance Request case to pay for...

Accessing sourced data in a case

  • Module

    Accessing sourced data in a case

    5 Topics

    50 mins

  • Configure the structure and refresh strategies for data pages to optimize the retrieving, refreshing, and persistence of data for case processing.

Saving data to a system of record

  • Module

    Saving data to a system of record

    3 Topics

    35 mins

  • Promote case processing efficiency and improve application flexibility by leveraging savable data pages and systems of records to store and update...

Saving data to a system of record

  • Challenge

    Saving data to a system of record

    3 Tasks

    10 mins

  • The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...

Pega UX solutions

  • Module

    Pega UX solutions

    4 Topics

    1 hr

  • This module provides an overview of Pega UX solutions and their advantages.

Designing UI for multiple devices

  • Module

    Designing UI for multiple devices

    3 Topics

    30 mins

  • Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.

Customizing the appearance of a form

  • Module

    Customizing the appearance of a form

    4 Topics

    40 mins

  • Organize information for end-users using layouts and controls for easy navigation through forms.

Customizing a view at run time

  • Challenge

    Customizing a view at run time

    3 Tasks

    5 mins

  • GoGoRoad stakeholders want the Enter customer information view and Identify Location view to be streamlined to display the relevant information with...

Grouping fields in views

  • Module

    Grouping fields in views

    1 Topic

    10 mins

  • Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).

Grouping fields in views

  • Challenge

    Grouping fields in views

    3 Tasks

    15 mins

  • Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

Displaying list data in views

  • Module

    Displaying list data in views

    1 Topic

    15 mins

  • Both table layouts and repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.

    ...

Displaying list data in views

  • Challenge

    Displaying list data in views

    3 Tasks

    10 mins

  • The GoGoRoad application presents a list of all available service providers in a table. The UI consultant wants you to make the following changes to...

Field values

  • Module

    Field values

    1 Topic

    15 mins

  • Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...

Creating work status values

  • Challenge

    Creating work status values

    2 Tasks

    10 mins

  • GoGoRoad stakeholders want a way to quickly differentiate Assistance Request cases during the Service and Resolution stages. To clarify reporting on...

Localizing application content

  • Module

    Localizing application content

    2 Topics

    30 mins

  • Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

Localizing a UI form

  • Challenge

    Localizing a UI form

    3 Tasks

    45 mins

  • GoGoRoad stakeholders have a requirement to translate the New vendor case type to Spanish.

    Use the Localization wizard to localize the New vendor...

Enabling accessibility features in applications

  • Module

    Enabling accessibility features in applications

    1 Topic

    20 mins

  • In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...

Enabling accessibility features in an application

  • Challenge

    Enabling accessibility features in an application

    1 Task

    10 mins

  • To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

Simulating an external data source

  • Module

    Simulating an external data source

    1 Topic

    25 mins

  • During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

Simulating an external data source

  • Challenge

    Simulating an external data source

    3 Tasks

    10 mins

  • During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...

Application security

  • Module

    Application security

    2 Topics

    30 mins

  • Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Configuring security policies

  • Challenge

    Configuring security policies

    2 Tasks

    5 mins

  • GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Monitoring the guardrail compliance score

  • Challenge

    Monitoring the guardrail compliance score

    2 Tasks

    10 mins

  • The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...

Managing application access

  • Module

    Managing application access

    2 Topics

    25 mins

  • Learn how you can configure role-based access control by using the Access Manager. Access Manager secures your application and tightens the access...

Managing application access

  • Challenge

    Managing application access

    1 Task

    5 mins

  • GoGoRoad product managers want to restrict access to development on the New Vendor case type so that only approved roles perform updates. Configure...

Tracking and auditing changes to data

  • Module

    Tracking and auditing changes to data

    1 Topic

    15 mins

  • Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...

Auditing changes to the value of fields

  • Challenge

    Auditing changes to the value of fields

    1 Task

    5 mins

  • GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...

Debugging application errors

  • Module

    Debugging application errors

    2 Topics

    30 mins

  • Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Debugging application errors

  • Challenge

    Debugging application errors

    4 Tasks

    20 mins

  • As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...

Testing your application

  • Module

    Testing your application

    6 Topics

    1 hr 5 mins

  • Conduct unit testing on rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...

Testing your application

  • Challenge

    Testing your application

    4 Tasks

    40 mins

  • For an Assistance Request case, when users enter the vehicle make, one or more associated models are displayed in the Model drop-down list...

Creating and setting application variables

  • Module

    Creating and setting application variables

    1 Topic

    20 mins

  • Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...

Creating and setting application variables

  • Challenge

    Creating and setting application variables

    2 Tasks

    15 mins

  • GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request case type that uses a custom condition to skip...

System Architect

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