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Mission

System Architect

3 Missions

13 Modules

11 Challenges

1 day 16 hrs 15 mins

Visible to: All users
Beginner
Pega Platform '24.2
Case Management
Low-Code App Development
Reporting
Mobile
Security
User Experience
DevOps
English

Learn the core principles of application development on Pega Platform™. Business users and Pega developers use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn how to perform the most common application development tasks using App Studio and Dev Studio to prepare yourself for your first Pega development project.

Total mission duration: 41 hrs. 5 min. (includes embedded mission time)
Before you begin: Consider taking the following missions before this training:
Continued development: Consider taking the following missions for continued learning and professional development opportunities:

Required components

Dev Studio overview Creating a Rule Application security Configuring security policies Debugging application errors Debugging application errors

Complete all items labeled as Required to unlock the
mission exercise and test and earn your badge.

Low-Code App Builder

  • Mission

    Low-Code App Builder

    12 Modules

    10 Challenges

    11 hrs 20 mins

  • The Low-Code App Builder mission is designed for individuals who are new to the Pega Platform™ and may aspire to achieve System Architect...

Low-Code App Builder Extended

  • Mission

    Low-Code App Builder Extended

    1 Mission

    19 Modules

    18 Challenges

    23 hrs 45 mins

  • The Low-Code App Builder Extended mission serves as a continuation of the learning journey in low-code application development using Pega Platform™...

Dev Studio overview

Required

  • Module

    Dev Studio overview

    1 Topic

    15 mins

  • With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Creating a Rule

Required

  • Module

    Creating a Rule

    5 Topics

    45 mins

  • Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...

Data and Integration Essentials

  • Mission

    Data and Integration Essentials

    5 Modules

    5 Challenges

    5 hrs 50 mins

  • Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

Escalating late work

  • Module

    Escalating late work

    1 Topic

    10 mins

  • Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.

Escalating late work

  • Challenge

    Escalating late work

    1 Task

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...

Decision tables and trees

  • Module

    Decision tables and trees

    4 Topics

    35 mins

  • Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

Automating Decisions with Decision trees

  • Challenge

    Automating Decisions with Decision trees

    2 Tasks

    10 mins

  • GoGoRoad is expanding its services and providing towing requests to its customers. Customers initiate a towing request and enter their vehicle type...

Cascading approvals

  • Module

    Cascading approvals

    1 Topic

    20 mins

  • Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...

Configuring a cascading approval with a reporting structure

  • Challenge

    Configuring a cascading approval with a reporting structure

    2 Tasks

    10 mins

  • GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...

Configuring cascading approvals with an authority matrix

  • Challenge

    Configuring cascading approvals with an authority matrix

    2 Tasks

    10 mins

  • As the repair service grows, GoGoRoad stakeholders want to allow Territory Managers to submit new vendors as service providers for approval. If the...

Creating and managing teams of users

  • Module

    Creating and managing teams of users

    1 Topic

    15 mins

  • Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

Creating and managing teams of users

  • Challenge

    Creating and managing teams of users

    4 Tasks

    15 mins

  • In Roadside Assistance Cases, a Customer Service Representative (CSR) is responsible to allocate a service provider to the Case, review the summary of...

Designing a mobile app experience

  • Module

    Designing a mobile app experience

    1 Topic

    20 mins

  • Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...

Designing a mobile app experience

  • Challenge

    Designing a mobile app experience

    4 Tasks

    15 mins

  • GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...

Localizing application content

  • Module

    Localizing application content

    2 Topics

    30 mins

  • Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

Localizing a UI form

  • Challenge

    Localizing a UI form

    3 Tasks

    45 mins

  • GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.

    Use the Localization wizard to localize the New vendor...

Enabling accessibility features in applications

  • Module

    Enabling accessibility features in applications

    2 Topics

    25 mins

  • In Pega Platform™ applications, you can enable out-of-the-box accessibility features without reconfiguring the existing user interface (UI). For...

Application security

Required

  • Module

    Application security

    2 Topics

    30 mins

  • Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Configuring security policies

Required

  • Challenge

    Configuring security policies

    2 Tasks

    5 mins

  • GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Managing application access

  • Module

    Managing application access

    2 Topics

    25 mins

  • Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...

Managing application access

  • Challenge

    Managing application access

    2 Tasks

    5 mins

  • GoGoRoad Product Managers want to restrict access to development on the New Vendor Case Type so that only approved roles can perform updates...

Debugging application errors

Required

  • Module

    Debugging application errors

    3 Topics

    35 mins

  • Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Debugging application errors

Required

  • Challenge

    Debugging application errors

    3 Tasks

    20 mins

  • As part of processing an assistance request Case, the Roadside Assistance application copies the service totals from the child Service Case to the...

Testing your application

  • Module

    Testing your application

    3 Topics

    40 mins

  • Conduct unit testing on Rules to ensure application configurations behave as expected. Ensure that your application has a high number of tested Rules...

Testing your application

  • Challenge

    Testing your application

    2 Tasks

    40 mins

  • The Senior System Architect configured the vehicle information list to fetch car models from an external source. During the testing phase, one of the...

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