While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...

Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...

Contacting a customer too frequently can have a negative impact on the customer's attitude toward further actions by your company. Learn how to define...

Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Students...

Before developing a robotic solution for use with a Pega application, you must complete the process of interrogating the necessary applications to...

In terms of developing a robotic solution for attended or unattended robots, developing automations is the last basic concept in Pega Robot Studio™...

Build predictive models on historical customer data in Prediction Studio by using the wizard that guides you through the successive steps. Understand...

The Data Import wizard allows you to add or update data records by uploading CSV files. This bulk upload process helps you to import data from a...

Next-Best-Action Designer guides you through the creation of a Next-Best-Action strategy for your business. Learn about several use cases where hand...

Enhance your existing data by calculating field values automatically to simplify processes and provide additional business insight.  Automatic...