Skip to main content
close Search

Search

Looking for instructor-led training?

  • Module

    Adding members to the sales team

    2 Topics

    15 mins

    Visible to all users
  • A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...

  • Module

    Adding more tracking time periods for contact policies

    2 Topics

    25 mins

    Visible to all users
  • Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

  • Module

    Adding optional actions to a workflow

    3 Topics

    25 mins

    Visible to all users
  • Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

  • Module

    Adding optional actions to a workflow

    3 Topics

    25 mins

    Visible to all users
  • Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

  • Module

    Advanced background processing

    3 Topics

    22 mins

    Visible to all users
  • The design of background processing is crucial to meeting business service levels and automating process. Background processes must be carefully...

  • Module

    AI and robotic automation

    1 Topic

    10 mins

    Visible to all users
  • Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...

  • Module

    App Factory advanced configurations

    1 Topic

    12 mins

    Visible to all users
  • Utilize the DevOps, reuse, automation, and collaboration capabilities to get the most out of App Factory.

  • Module

    App Factory application life cycle

    3 Topics

    37 mins

    Visible to all users
  • Learn about the repeatable application life cycle enabled by App Factory and how to extend and configure the life cycle based on the needs of your...

  • Module

    Application Development

    4 Topics

    40 mins

    Visible to all users
  • Learn about Pega’s Application Development capability

  • Module

    Application migration

    5 Topics

    40 mins

    Visible to all users
  • An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice