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A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...
Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...
Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
The design of background processing is crucial to meeting business service levels and automating process. Background processes must be carefully...
Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...
Utilize the DevOps, reuse, automation, and collaboration capabilities to get the most out of App Factory.
Learn about the repeatable application life cycle enabled by App Factory and how to extend and configure the life cycle based on the needs of your...
Learn about Pega’s Application Development capability
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
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