Skip to main content

Search

AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    10 Modules

    13 Challenges

    10 hrs 20 mins

    Pega Customer Decision Hub 8.7 Visible to all users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Data Scientist

Pega Customer Decision Hub Foundation

Pega NLP Essentials

  • Mission

    Pega NLP Essentials

    3 Modules

    4 Challenges

    2 hrs 55 mins

    Pega Customer Decision Hub 8.7 Visible to all users
  • Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    8 Modules

    7 Challenges

    5 hrs 40 mins

    Visible to all users
  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Adaptive analytics overview

  • Module

    Adaptive analytics overview

    4 Topics

    35 mins

    Visible to all users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Creating parameterized predictors

  • Module

    Creating parameterized predictors

    1 Topic

    15 mins

    Pega Customer Decision Hub 8.6 Visible to all users
  • Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

Creating predictions

  • Module

    Creating predictions

    2 Topics

    20 mins

    Visible to all users
  • Predicting customer churn is one among many business use cases involving predictive models. Pega Customer Decision Hub™ uses predictions that use...

Creating predictive models

  • Module

    Creating predictive models

    5 Topics

    50 mins

    Pega Customer Decision Hub 8.7 Visible to all users
  • In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...

Customer Decision Hub overview

  • Module

    Customer Decision Hub overview

    4 Topics

    40 mins

    Pega Customer Decision Hub 8.7 Visible to all users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega's omni-channel AI delivers the right action during every...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice