Mission
Data Scientist
9 Modules
10 Challenges
8 hrs 35 mins
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Learn how to manage adaptive models and build predictive models that are used in strategies that guide real-time customer interactions.
Access the offline mission content here.
One-to-one customer engagement
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Module
One-to-one customer engagement
3 Topics
30 mins
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Familiarize yourself with the one-to-one customer engagement paradigm. Learn about the business problems Pega Customer Decision Hub™ can solve and...
Prediction Studio overview
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Module
Prediction Studio overview
1 Topic
15 mins
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Prediction Studio is the dedicated workplace for data scientists to control the life cycles of advanced analytics models. The model types available in...
Enabling AI in the NBA framework
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Module
Enabling AI in the NBA framework
5 Topics
50 mins
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Learn how every next-best-action weighs customer needs against business objectives to optimize decisions based on priorities set by the business...
Adding predictors to an adaptive model
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Challenge
Adding predictors to an adaptive model
5 Tasks
10 mins
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U+ Bank is implementing cross-sell of their credit cards on the web by using Pega Customer Decision Hub™. The implementation team has set up the...
Monitoring adaptive models
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Module
Monitoring adaptive models
2 Topics
25 mins
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The predictive performance and success rate of individual adaptive models provide information that can help business users and decisioning consultants...
Monitoring adaptive models
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Challenge
Monitoring adaptive models
3 Tasks
10 mins
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The U+Bank implementation for cross-sell on the web of their credit cards and the models have been learning for some time. Your task is to inspect the...
The impact of machine learning
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Module
The impact of machine learning
1 Topic
15 mins
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The boost in the success rate, also known as lift, that artificial intelligence (AI) achieves is an important business metric. To report on this...
Measuring the impact of machine learning
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Challenge
Measuring the impact of machine learning
4 Tasks
15 mins
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U+ Bank has recently implemented Pega Customer Decision Hub™ to display a personalized credit card offer to eligible customers on their website. The...
Creating and understanding decision strategies
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Module
Creating and understanding decision strategies
4 Topics
1 hr 10 mins
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Next-Best-Action Designer provides a guided and intuitive UI to bootstrap your application development with proven best practices that generate the...
Creating a decision strategy
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Challenge
Creating a decision strategy
4 Tasks
25 mins
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As a Strategy designer, you are tasked to design a basic decision strategy that outputs the Label action with the lowest printing cost. A set of Label...
Testing a decision strategy
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Challenge
Testing a decision strategy
4 Tasks
25 mins
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A decision strategy that produces the Next-Best-Label action has been set up. The main purpose of the decision strategy is to select the label with...
Creating predictive models
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Module
Creating predictive models
5 Topics
50 mins
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In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...
Building models with Pega machine learning
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Challenge
Building models with Pega machine learning
7 Tasks
5 mins
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U+ Bank uses artificial intelligence (AI) to determine which credit card offer to show a customer on the bank’s website. To reduce the number of...
Importing predictive models
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Challenge
Importing predictive models
2 Tasks
5 mins
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U+ Bank has recently implemented Pega Decision Management but has already been using predictive models created by an external bureau for some time...
Leveraging predictive models
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Module
Leveraging predictive models
2 Topics
20 mins
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Predictive analytics requires historical data that contains the customer behavior you want to predict. A predictive model is used to predict an...
Leveraging predictive models
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Challenge
Leveraging predictive models
3 Tasks
25 mins
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U+ Bank uses AI to determine which credit card offers to show to customers on its website. The bank wants to reduce the number of clients that leave...
Text analytics for email routing
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Module
Text analytics for email routing
6 Topics
40 mins
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Humans can effortlessly interpret a single tweet but are unable to parse a large volume of information efficiently. Businesses are exploring ways to...
Using rule-based topic detection to route emails
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Challenge
Using rule-based topic detection to route emails
3 Tasks
20 mins
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U+ Bank is a financial company that wants to improve their customer engagement. U+ Bank recently opened an email channel where customers can initiate...
Using model-based topic detection to route emails
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Challenge
Using model-based topic detection to route emails
4 Tasks
20 mins
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U+ Bank currently has a rule-based email routing system in place — all emails with the topic detected as address change are routed to the Account...
