Skip to main content


Data Scientist

3 Missions

17 hrs 35 mins

Visible to: All users
Beginner Pega Customer Decision Hub '24.1 English

Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for data scientists to control the life cycles of predictions and the predictive models that drive them. Configure predictions that are deployed in Pega Platform™ applications to optimize case management, in Pega Customer Decision Hub™ to guide real-time customer interactions, and in Pega Customer Service™ to detect the topics, entities and sentiment of incoming messages.

  •  Explore the CDH role based learning paths here download pdf

  • Access the offline mission content here link 

AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    9 Modules

    15 Challenges

    11 hrs 25 mins

  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Pega Process AI Essentials

  • Mission

    Pega Process AI Essentials

    4 Modules

    3 Challenges

    3 hrs 5 mins

  • In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...

Pega NLP Essentials

  • Mission

    Pega NLP Essentials

    3 Modules

    4 Challenges

    2 hrs 25 mins

  • Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...

mission badge: Data Scientist

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice