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Mission

Pega Process AI Essentials

5 Modules

6 Challenges

4 hrs 25 mins

Visible to all users
Beginner Pega Platform 8.6 Decision Management Case Management English

In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their processes and communications. At the same time, operationalizing AI might cause bottlenecks. Pega Process AI solves this problem by using AI to self-optimize processes, and by giving you an option to use your own AI in Pega Platform.

Learn how to put your models to work and how to enable self-learning adaptive models to increase the efficiency and the effectiveness of case management.

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Pega Process AI overview

  • Module

    Pega Process AI overview

    3 Topics

    35 mins

  • Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...

Predicting fraud

  • Module

    Predicting fraud

    4 Topics

    40 mins

  • Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...

Importing predictive models

  • Challenge

    Importing predictive models

    2 Tasks

    5 mins

  • U+ Bank has recently implemented Pega Decision Management but has already been using predictive models created by an external bureau for some time...

Creating a fraud prediction

  • Challenge

    Creating a fraud prediction

    3 Tasks

    15 mins

  • U+ Insurance routes incoming car insurance claims for straight-through processing when the claimed amount does not exceed a set limit. If the claimed...

Updating predictions with MLOps

  • Challenge

    Updating predictions with MLOps

    3 Tasks

    10 mins

  • U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer is presented on its website. To customers that are...

Predicting case completion

  • Module

    Predicting case completion

    3 Topics

    35 mins

  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Creating a case completion prediction

  • Challenge

    Creating a case completion prediction

    3 Tasks

    15 mins

  • U+ Insurance implements Pega AI to optimize case automation and wants to predict if an incoming claim has a low probability of being completed in the...

Monitoring adaptive models

  • Module

    Monitoring adaptive models

    3 Topics

    40 mins

  • It is a regular data scientist task to inspect the health of the adaptive models and share the findings with the business. The predictive performance...

Monitoring adaptive models

  • Challenge

    Monitoring adaptive models

    3 Tasks

    10 mins

  • The U+Bank implementation for cross-sell on the web of their credit cards and the models have been learning for some time. Your task is to inspect the...

Exporting historical data

  • Challenge

    Exporting historical data

    4 Tasks

    15 mins

  • U+ Bank has implemented Pega Customer Decision Hub™ to display a personalized credit card offer to eligible customers on their website. As a data...

Pega Process AI Essentials

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