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Module

Activities

2 Topics

30 mins

Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.

Module

Adapters

7 Topics

42 mins

There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...

Module

Adding an external data source to a data type

4 Topics

40 mins

Configure data types based on external data models to simplify integration with external systems.

Module

Adding members to the sales team

2 Topics

15 mins

A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...

Module

Adding more tracking time periods for contact policies

2 Topics

25 mins

Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

Module

Adding optional actions to a workflow

3 Topics

25 mins

Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Module

Advanced background processing

3 Topics

22 mins

The design of background processing is crucial to meeting business service levels and automating process. Background processes must be carefully...

Module

AI and robotic automation

1 Topic

10 mins

Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...

Module

App Factory advanced configurations

1 Topic

12 mins

Utilize the DevOps, reuse, automation, and collaboration capabilities to get the most out of App Factory.

Module

App Factory application life cycle

3 Topics

37 mins

Learn about the repeatable application life cycle enabled by App Factory and how to extend and configure the life cycle based on the needs of your...

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