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Module
Activities
2 Topics
30 mins
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.
Module
Adapters
7 Topics
42 mins
There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
Module
Adding an external data source to a data type
4 Topics
40 mins
Configure data types based on external data models to simplify integration with external systems.
Module
Adding members to the sales team
2 Topics
15 mins
A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...
Module
Adding more tracking time periods for contact policies
2 Topics
25 mins
Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...
Module
Adding optional actions to a workflow
3 Topics
25 mins
Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
Module
Advanced background processing
3 Topics
22 mins
The design of background processing is crucial to meeting business service levels and automating process. Background processes must be carefully...
Module
AI and robotic automation
1 Topic
10 mins
Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...
Module
App Factory advanced configurations
1 Topic
12 mins
Utilize the DevOps, reuse, automation, and collaboration capabilities to get the most out of App Factory.
Module
App Factory application life cycle
3 Topics
37 mins
Learn about the repeatable application life cycle enabled by App Factory and how to extend and configure the life cycle based on the needs of your...