Skip to main content
close Search
Close search

Mission

Low-Code App Builder Extended

1 Mission

18 Modules

18 Challenges

22 hrs 55 mins

Visible to all users
Beginner Pega Platform 8.6 Case Management Data Integration User Experience App Studio Mobile Reporting English

Continue learning about low-code application development using Pega Platform™.

Available in the following missions:

System Architect Business Architect

Low-Code App Builder

  • Mission

    Low-Code App Builder

    11 Modules

    9 Challenges

    10 hrs

  • An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Managing application development

  • Module

    Managing application development

    4 Topics

    1 hr

  • Project team members use Agile Workbench to create, view and update user stories, bugs, and feedback items related to application development. The...

Refining an Agile Workbench backlog

  • Challenge

    Refining an Agile Workbench backlog

    5 Tasks

    30 mins

  • Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Sizing a Pega Platform project

  • Module

    Sizing a Pega Platform project

    2 Topics

    25 mins

  • The Estimator is a discovery tool that provides an estimate of project scope and effort based on case types, stages, personas, channels, and...

Sizing a Pega Platform project

  • Challenge

    Sizing a Pega Platform project

    2 Tasks

    15 mins

  • Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...

Adding optional actions to a workflow

  • Module

    Adding optional actions to a workflow

    1 Topic

    15 mins

  • Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Adding optional actions to a workflow

  • Challenge

    Adding optional actions to a workflow

    1 Task

    5 mins

  • InsCorp wants to ensure that customers can cancel service requests at any time. Add the Cancel request process as a case-wide optional action to...

Automating workflow decisions

  • Module

    Automating workflow decisions

    1 Topic

    15 mins

  • Automate decision-making to reduce processing time and ensure consistency between cases.

Control the workflow based on business context

  • Challenge

    Control the workflow based on business context

    3 Tasks

    10 mins

  • When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...

Automation shapes in the case life cycle

  • Module

    Automation shapes in the case life cycle

    1 Topic

    20 mins

  • Pega Platform™ provides different automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the case...

Attaching PDF files to a case

  • Challenge

    Attaching PDF files to a case

    2 Tasks

    10 mins

  • InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Creating a child case

  • Module

    Creating a child case

    1 Topic

    15 mins

  • Create child cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Creating a child case

  • Challenge

    Creating a child case

    2 Tasks

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request case type...

Identifying duplicate cases

  • Module

    Identifying duplicate cases

    1 Topic

    10 mins

  • Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

Adding a duplicate case type search

  • Challenge

    Adding a duplicate case type search

    3 Tasks

    10 mins

  • InsCorp wants to ensure that only one assistance request case is processed for each request. Customers that send assistance requests might have...

Skipping a process or a stage

  • Module

    Skipping a process or a stage

    1 Topic

    10 mins

  • Skip processes and entire stages that are not needed for a case.

Skipping a process based on business context

  • Challenge

    Skipping a process based on business context

    1 Task

    10 mins

  • Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...

Pausing and resuming case processing

  • Module

    Pausing and resuming case processing

    1 Topic

    15 mins

  • Enforce dependencies using the Wait step. The Wait step allows you to pause and resume case processing when the case meets conditions that you define...

Pausing and resuming case processing

  • Challenge

    Pausing and resuming case processing

    1 Task

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service stage, the customer...

Validating data against business logic

  • Module

    Validating data against business logic

    2 Topics

    20 mins

  • Validate user data against business logic to avoid invalid data within applications.

Validating data against business logic

  • Challenge

    Validating data against business logic

    1 Task

    10 mins

  • Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...

Exploring application data with Insights

  • Module

    Exploring application data with Insights

    1 Topic

    15 mins

  • Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...

Gaining insight into business efficiency

  • Module

    Gaining insight into business efficiency

    2 Topics

    30 mins

  • Design reports to analyze case data and provide insight into processes and workflows.

Creating a custom business report

  • Challenge

    Creating a custom business report

    3 Tasks

    15 mins

  • Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

Customizing UI elements

  • Module

    Customizing UI elements

    3 Topics

    35 mins

  • Learn how to apply defined styles to UI controls and elements to improve application branding and appearance.

Setting a visibility condition for form content

  • Challenge

    Setting a visibility condition for form content

    1 Task

    5 mins

  • The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...

Adding dynamic functionality to a button

  • Challenge

    Adding dynamic functionality to a button

    2 Tasks

    10 mins

  • After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...

Customizing portal content

  • Module

    Customizing portal content

    2 Topics

    20 mins

  • Tailor the user experience based on channel and role to allow users to perform their jobs more efficiently.

Customizing a portal

  • Challenge

    Customizing a portal

    1 Task

    10 mins

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

Customizing a dashboard

  • Module

    Customizing a dashboard

    1 Topic

    15 mins

  • Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.

Customizing a dashboard

  • Challenge

    Customizing a dashboard

    2 Tasks

    30 mins

  • During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...

Designing a mobile app experience

  • Module

    Designing a mobile app experience

    2 Topics

    25 mins

  • Mobile app experiences built with Pega Platform™ can be configured for each user role or persona. Learn how to personalize the theme colors of a...

Designing a mobile app experience

  • Challenge

    Designing a mobile app experience

    4 Tasks

    15 mins

  • GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...

Calculating fields using decision tables

  • Module

    Calculating fields using decision tables

    1 Topic

    25 mins

  • In App Studio, Pega Platform™ allows you to calculate the value of a field using a decision table. Decision tables are a helpful approach when you...

Calculating fields using decision tables

  • Challenge

    Calculating fields using decision tables

    2 Tasks

    15 mins

  • GoGoRoad stakeholders want to ensure customer satisfaction by allowing the application of discounts based on whether the service provider is on time...

Inviting users to an application

  • Module

    Inviting users to an application

    1 Topic

    10 mins

  • Add users to an application and assign users to roles based on how they interact with a case.

Creating users and roles

  • Challenge

    Creating users and roles

    4 Tasks

    10 mins

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

Low-Code App Builder Extended

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice