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Mission

Low-Code App Builder Extended

1 Mission

15 Modules

15 Challenges

24 hrs 5 mins

Visible to all users
Beginner Pega Platform 8.5 Case Management Data Integration User Experience App Studio English

Continue learning about low-code application development using Pega Platform™.

This Mission is available in the following Mission:

Business Architect
  • Mission

    Low-Code App Builder

    11 Modules

    10 Challenges

    10 hrs 35 mins

  • An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

  • Module

    Managing application development

    10 Topics

    1 hr

  • Use Agile Workbench to create and update user stories, bugs, and feedback items, either stored locally or accessed from an external repository. Track...

  • Challenge

    Refining an Agile Workbench backlog

    6 Tasks

    30 mins

  • Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

  • Module

    Identifying duplicate cases

    4 Topics

    25 mins

  • Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

  • Challenge

    Adding a duplicate case type search

    4 Tasks

    10 mins

  • InsCorp wants to ensure that only one assistance request case is processed for each request. Customers that send assistance requests might have...

  • Module

    Adding optional actions to a workflow

    3 Topics

    25 mins

  • Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

  • Challenge

    Adding optional actions to a workflow

    2 Tasks

    5 mins

  • InsCorp wants to ensure that customers can cancel service requests at any time. Add the Cancel request process as a case-wide optional action to...

  • Module

    Automating workflow decisions

    2 Topics

    20 mins

  • Automate decision-making to reduce processing time and ensure consistency between cases.

  • Challenge

    Control the workflow based on business context

    4 Tasks

    10 mins

  • When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...

  • Module

    Skipping a process or a stage

    3 Topics

    20 mins

  • Skip processes and entire stages that are not needed for a case.

  • Challenge

    Skipping a process based on business context

    2 Tasks

    10 mins

  • Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...

  • Module

    Creating a child case

    2 Topics

    20 mins

  • Create child cases to model work that different parties perform, that follows different reporting options, that follows different reporting frames...

  • Challenge

    Creating a child case

    3 Tasks

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request case type...

  • Module

    Pausing and resuming case processing

    2 Topics

    20 mins

  • Enforce dependencies using the Wait step. The Wait step allows you to pause and resume case processing when the case meets conditions that you define...

  • Challenge

    Pausing and resuming case processing

    2 Tasks

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service stage, the customer...

  • Module

    Viewing the data model

    3 Topics

    20 mins

  • View the relationships between case types and data objects to gain insight into the data model for an application.

  • Module

    Validating data against business logic

    3 Topics

    25 mins

  • Validate user data against business logic to avoid invalid data within applications.

  • Challenge

    Validating data against business logic

    2 Tasks

    10 mins

  • Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...

  • Module

    Gaining insight into business efficiency

    6 Topics

    50 mins

  • Design reports to analyze case data and provide insight into processes and workflows.

  • Challenge

    Creating a custom business report

    4 Tasks

    15 mins

  • Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

  • Module

    Customizing UI elements

    5 Topics

    45 mins

  • Learn how to apply defined styles to UI controls and elements to improve application branding and appearance.

  • Challenge

    Setting a visibility condition for form content

    2 Tasks

    5 mins

  • The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...

  • Challenge

    Adding dynamic functionality to a button

    3 Tasks

    10 mins

  • After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...

  • Module

    Customizing portal content

    5 Topics

    35 mins

  • Tailor the user experience based on channel and role to allow users to perform their jobs more efficiently.

  • Challenge

    Customizing a portal

    2 Tasks

    10 mins

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

  • Module

    Customizing a dashboard

    3 Topics

    25 mins

  • Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.

  • Challenge

    Customizing a dashboard

    3 Tasks

    30 mins

  • During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...

  • Module

    Designing a mobile app experience

    6 Topics

    45 mins

  • Mobile app experiences built with Pega Platform™ can be configured for each user role or persona. Learn how to personalize the theme colors of a...

  • Challenge

    Designing a mobile app experience

    5 Tasks

    15 mins

  • GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...

  • Module

    Inviting users to an application

    3 Topics

    20 mins

  • Add users to an application and assign users to roles based on how they interact with a case.

  • Challenge

    Creating users and roles

    5 Tasks

    10 mins

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

  • Mission Exercise

    Low-Code App Builder Extended

    9 Tasks

    2 hrs

  • U-Plus Bank provides people with the financial products needed to achieve their financial goals. As part of its digital transformation, U-Plus Bank is...

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