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Looking for instructor-led training?
Pega Call
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Mission
Pega Call
6 Modules
2 hrs 45 mins
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Learn how Pega Call™ ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Pega Cloud Essentials
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Mission
Pega Cloud Essentials
3 Modules
2 hrs
Cloud -
Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...
Pega Cosmos Designer
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Mission
Pega Cosmos Designer
5 Modules
6 hrs 21 mins
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The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
3 Modules
4 Challenges
2 hrs 35 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Foundation
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Mission
Pega Customer Service Foundation
6 Modules
3 Challenges
3 hrs 25 mins
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Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Digital Messaging
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Mission
Pega Digital Messaging
7 Modules
5 Challenges
3 hrs 54 mins
Pega Customer Service 8.6 -
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Modules
5 Challenges
4 hrs 25 mins
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Express Delivery
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Mission
Pega Express Delivery
8 Modules
8 hrs 45 mins
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Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Pega Government Platform Core Concepts
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Mission
Pega Government Platform Core Concepts
5 Modules
3 hrs 14 mins
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This mission serves as an introduction to the Pega Government Platform™ product. It provides a synopsis of the application features, descriptions of...
Pega Lead System Architect Readiness Assessment
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Mission
Pega Lead System Architect Readiness Assessment
30 mins
Pega Platform 8.3 -
This assessment checks knowledge on more advanced configuration topics such as Mobility, Performance, and Authentication.