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Pega Call

  • Mission

    Pega Call

    6 Modules

    2 hrs 45 mins

    Visible to all users
  • Learn how Pega Call™ ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Pega Cloud Essentials

  • Mission

    Pega Cloud Essentials

    3 Modules

    2 hrs

    Cloud Visible to all users
  • Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...

Pega Cosmos Designer

  • Mission

    Pega Cosmos Designer

    5 Modules

    6 hrs 21 mins

    Visible to all users
  • The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...

Pega Customer Decision Hub Foundation

Pega Customer Service Foundation

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Modules

    5 Challenges

    3 hrs 54 mins

    Pega Customer Service 8.6 Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Email Bot Foundation

Pega Express Delivery

  • Mission

    Pega Express Delivery

    8 Modules

    8 hrs 45 mins

    Visible to all users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Government Platform Core Concepts

  • Mission

    Pega Government Platform Core Concepts

    5 Modules

    3 hrs 14 mins

    Visible to all users
  • This mission serves as an introduction to the Pega Government Platform™ product. It provides a synopsis of the application features, descriptions of...

Pega Lead System Architect Readiness Assessment

  • Mission

    Pega Lead System Architect Readiness Assessment

    30 mins

    Pega Platform 8.3 Visible to all users
  • This assessment checks knowledge on more advanced configuration topics such as Mobility, Performance, and Authentication.

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