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Mission

Innovation with Pega GenAI

5 Modules

1 Challenge

2 hrs 10 mins

Pega Platform '23
Visible to: All users
Beginner Pega Platform '23 Pega Customer Decision Hub '23 Pega Customer Service '23 Pega Sales Automation '23 English

Pega GenAI™ facilitates the rapid development of innovative new features and gives low-code developers the power to infuse generative AI functionality into decision-making and workflow automation. Gain an understanding of what Pega GenAI is, define the flagship Pega GenAI features in Pega Platform, Pega Customer Decision Hub, Pega Customer Service, and Pega Sales Automation, and recognize how generative AI helps boost developer productivity, marketing effectiveness, and more in responsible and effective ways.

Pega GenAI

  • Module

    Pega GenAI

    2 Topics

    15 mins

  • Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.

Using Self-study Buddy in Pega Academy

  • Challenge

    Using Self-study Buddy in Pega Academy

    2 Tasks

    10 mins

  • Help students navigate through Self-study Buddy, an intelligent assistant designed to support students in their learning journey, to engage and get...

Pega GenAI in Pega Platform

  • Module

    Pega GenAI in Pega Platform

    4 Topics

    35 mins

  • Learn how to apply Pega GenAI™ features to generate Case Types, Data Models, sample data, and Personas to accelerate the application development...

Pega GenAI in Pega Customer Decision Hub

  • Module

    Pega GenAI in Pega Customer Decision Hub

    3 Topics

    25 mins

  • Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...

Pega GenAI in Pega Customer Service

  • Module

    Pega GenAI in Pega Customer Service

    3 Topics

    20 mins

  • Learn how to make use of Pega GenAI™ features that can aid CSRs in creating automated interaction summaries, and CSR managers in creating Insights in...

Pega Gen AI in Pega Sales Automation

  • Module

    Pega Gen AI in Pega Sales Automation

    2 Topics

    15 mins

  • Learn how to use the Pega GenAI™ suggested email replies feature that helps you generate contextually relevant email responses and the add-ins that...

mission badge: Innovation with Pega GenAI

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