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236 Modules 148 Courses 31 Exams


PRPC: Senior System Architect

The Senior System Architect program is an advanced course for those who want to learn PRPC concepts by designing and building for reusability across multiple lines of business.


CPM: Channel Services Integration

This course is an intermediate level course designed to teach Customer Process Manager (CPM) architects to integrate CPM with contact center service channels. The course shows students how to configure...


PRPC: Fast Track

In Fast Track students learn how to create PegaRULES Process Commander (PRPC) solutions by extending an existing application using the Application Profile and Application Accelerator. Students also define properties, modify...


PRPC: Bootcamp

Bootcamp is for those who want to focus on building applications for reuse that solve complex business problems. Students design and build for reusability across multiple lines of business.


CPM: Fundamentals

This course is a must for any system architect who will be designing and implementing Customer Process Manager (CPM) for their multi-channel contact center. Learn key features and how best...


PRPC: Lead System Architect

The Lead System Architect Program concentrates on building on the PegaRULES Process Commander (PRPC) concepts and skills you learned in the Senior System Architect program to build and design an...


PRPC: Architecture

This course provides an overview of the architecture of PRPC. Students will learn the functional layers that make up the PRPC architecture, how PRPC is deployed across JEE servers and...


Next-Best-Action Advisor

The NBA Advisor course provides a detailed explanation of the concepts and functions of the solution and of the screens and screen items that are available to the Customer Service...


Customizing Security Requirements in Pega Applications

In this course, you use Pega Platform capabilities to satisfy common security requirements in your applications and deploy guardrail-compliant applications. The Pega Platform model-driven architecture allows you to secure applications...


Robotic Webinar: Integrating Pega and RDA

This lesson discusses the technical connections and communication between Pega applications and Pega Robotic Runtime.