Module
Selecting the target audience
- 22 minutes
Selecting the target audience Determining if a customer is eligible for an offer is one of the key function in Pega Decision…
Module
Defining proposition eligibility rules
- 22 minutes
Defining proposition eligibility rules When determining the Next-Best-Action how do you ensure that the customer is eligible…
Module
Learning from historical interactions
- 22 minutes
Learning from historical interactions Determining the most relevant proposition for a customer often requires knowing what…
Module
Using aggregated data to select the best offer
- 22 minutes
Using aggregated data to select the best offer Interaction history contains a wealth of data about your customer behavior…
Module
Arbitrating between propositions
- 22 minutes
Arbitrating between propositions As an organization often you want to sell new services to your customer. However, if the…
Module
Evaluating customer credit score
- 22 minutes
Evaluating customer credit score You want to ensure that your organization mitigates risk when offering loans to customers…
Module
A/B Testing with Champion Challenger
- 22 minutes
A/B Testing with Champion Challenger You make changes to your strategy, but how to judge the effectiveness of these changes…
Module
Predicting Customer Behavior
- Platform Version 8.2
- 1 hour
Predicting Customer Behavior Curious how you can use Pega Analytics to predict customer behavior? Want to learn how to detect…
Module
Accelerating revenue through channel partners
- Platform Version 8.2
- 45 minutes
Accelerating revenue through channel partners Organizations are turning to the power of Partner Relationship Management (PRM)…
Module
Testing strategies with a Monte Carlo data set
Testing strategies with a Monte Carlo data set You have designed a complex decision strategy for your Customer Decision Hub…