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Module

Attaching PDF files to a case

2 Topics

20 mins

Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

Module

Automating decisions with decision tables

3 Topics

30 mins

Pega Platform™ allows you to design complex decision logic by using decision tables. Decision tables are a helpful approach when you must test the...

Module

Automating decisions with decision trees

3 Topics

25 mins

Pega Platform™ allows you to design complex decision logic by using decision trees. Decision trees can evaluate against different test conditions and...

Module

Automating workflow decisions

2 Topics

20 mins

Automate decision-making to reduce processing time and ensure consistency between cases.

Module

Automation package Deployment

7 Topics

44 mins

Pega Robot Studio™ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...

Module

Automation techniques

4 Topics

29 mins

While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...

Module

Avoiding overexposure of actions

2 Topics

20 mins

Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...

Module

Avoiding overexposure of actions in outbound

2 Topics

25 mins

Contacting a customer too frequently can have a negative impact on the customer's attitude toward further actions by your company. Learn how to define...

Module

Background processing

5 Topics

50 mins

Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Students...

Module

Basic interrogation

5 Topics

40 mins

Before developing a robotic solution for use with a Pega application, you must complete the process of interrogating the necessary applications to...

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