
Mission
Pega Robot Manager
Archived
12 Modules
11 Challenges
14 hrs 20 mins
Discover how Pega Robot Manager™ is used to manage attended and unattended automations in your enterprise. Learn how Pega Robot Manager fits into the application infrastructure to implement and maintain robotic solutions. View your RPA robots, the work they perform, and adjust your workload by allowing you to schedule robots for peak periods.
Establishing the robotic infrastructure
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Module
Establishing the robotic infrastructure
Archived
5 Topics
45 mins
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An organization needs a robotic infrastructure to develop, deploy, and manage attended and unattended RPA robots.
Importing Pega Robot Manager
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Challenge
Importing Pega Robot Manager
Archived
2 Tasks
15 mins
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MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...
Installing Package Server
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Challenge
Installing Package Server
Archived
2 Tasks
15 mins
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MyTown wants to assign and manage the execution of automations to appropriate tasks by using the Pega Robot Manager™. The deployment of automations to...
Integrating applications with Pega Robot Manager
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Module
Integrating applications with Pega Robot Manager
3 Topics
35 mins
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Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...
Configuring Pega Robot Manager
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Challenge
Configuring Pega Robot Manager
Archived
5 Tasks
30 mins
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types by using a Pega Robot Manager™ application. As an...
Permitting access to Pega Robot Manager
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Module
Permitting access to Pega Robot Manager
3 Topics
30 mins
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Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...
Distributing work to robots
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Module
Distributing work to robots
4 Topics
45 mins
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One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...
Granting robot access and distributing work
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Challenge
Granting robot access and distributing work
Archived
7 Tasks
30 mins
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MyTown provides utility services to its residents. MyTown routes all inquiries and service requests for existing customers to unattended robotic...
Navigating the Pega Robot Manager Portal
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Module
Navigating the Pega Robot Manager Portal
2 Topics
25 mins
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The Pega Robot Manager dashboard functionality. is based on Pega Platform™. Though inclusion of general dashboard functionality from Pega Platform is...
Managing automation deployments within an organization
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Module
Managing automation deployments within an organization
5 Topics
1 hr 5 mins
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Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...
Configuring organization structure
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Challenge
Configuring organization structure
Archived
5 Tasks
15 mins
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For Phase 2 of the application, a basic organizational structure for MyTown must be set up within Pega Robot Manager™. The structure allows users to...
Deploying and assigning robotic automations
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Module
Deploying and assigning robotic automations
6 Topics
1 hr 5 mins
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Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.
Managing Deployment levels and packages
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Challenge
Managing Deployment levels and packages
Archived
5 Tasks
30 mins
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MyTown has completed the development for two automation projects and is ready to begin testing. To facilitate the testing, MyTown wants to deploy both...
Managing desktop runtime configurations remotely
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Module
Managing desktop runtime configurations remotely
4 Topics
55 mins
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With the ability to modify the run-time configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot...
Managing runtime configuration
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Challenge
Managing runtime configuration
Archived
3 Tasks
20 mins
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MyTown has encountered an error using a robot to process the creation of New Water Service accounts. A support request has been sent to you to...
Creating workgroups and assignment types in Pega Robot Manager
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Module
Creating workgroups and assignment types in Pega Robot Manager
1 Topic
10 mins
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Create work groups and assignment types directly in Pega Robot Manager.
Prioritizing robots for work adjustments
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Module
Prioritizing robots for work adjustments
14 Topics
1 hr 35 mins
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When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...
Using Pega Robot Simulator
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Challenge
Using Pega Robot Simulator
Archived
5 Tasks
45 mins
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MyTown wants to use Pega Robot Simulator to mimic a multi-robot scenario for specific work groups and assignment types. Mimicking the scenario allows...
Moving robots manually between workgroups
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Challenge
Moving robots manually between workgroups
Archived
3 Tasks
20 mins
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MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...
Scheduling a robot in Pega Robot Manager
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Challenge
Scheduling a robot in Pega Robot Manager
Archived
2 Tasks
15 mins
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Based on the business need, you have verified the updated Candidate work group and requestor mapping table changes. In Pega Robot Manager™, you can...
Error resolution and troubleshooting
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Module
Error resolution and troubleshooting
3 Topics
25 mins
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With unattended robots running automated solutions, issues may arise that require assessment and resolution quickly. Learn to identify and resolve...
Reporting in Pega Robot Manager
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Module
Reporting in Pega Robot Manager
6 Topics
1 hr 20 mins
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The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...
Creating Custom Reports in Pega Robot Manager
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Challenge
Creating Custom Reports in Pega Robot Manager
Archived
5 Tasks
20 mins
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MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that both Service requests and...
