Skip to main content

Mission

Pega Robot Manager

12 Modules

11 Challenges

14 hrs 22 mins

Visible to all users
Beginner Pega Robot Manager 8.5.1 Robotic Process Automation English

Discover how Pega Robot Manager™ is used to manage attended and unattended automations in your enterprise. Learn how Pega Robot Manager fits into the application infrastructure to implement and maintain robotic solutions.  View your RPA robots, the work they perform, and adjust your workload by allowing you to schedule robots for peak periods.

Establishing the robotic infrastructure

  • Module

    Establishing the robotic infrastructure

    5 Topics

    45 mins

  • An organization needs a robotic infrastructure to develop, deploy, and manage attended and unattended RPA robots.  

Importing Pega Robot Manager

  • Challenge

    Importing Pega Robot Manager

    2 Tasks

    15 mins

  • MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...

Installing Package Server

  • Challenge

    Installing Package Server

    2 Tasks

    15 mins

  • MyTown wants to assign and manage the execution of automations to appropriate tasks by using the Pega Robot Manager™. The deployment of automations to...

Integrating applications with Pega Robot Manager

  • Module

    Integrating applications with Pega Robot Manager

    3 Topics

    35 mins

  • Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

Configuring Pega Robot Manager

  • Challenge

    Configuring Pega Robot Manager

    5 Tasks

    30 mins

  • MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types by using a Pega Robot Manager™ application. As an...

Granting access to Pega Robot Manager

  • Module

    Granting access to Pega Robot Manager

    3 Topics

    30 mins

  • Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...

Distributing work to robots

  • Module

    Distributing work to robots

    4 Topics

    47 mins

  • One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...

Granting access and distributing work

  • Challenge

    Granting access and distributing work

    7 Tasks

    30 mins

  • MyTown provides utility services to its residents. MyTown routes all inquiries and service requests for existing customers to unattended robotic...

Navigating the Pega Robot Manager Portal

  • Module

    Navigating the Pega Robot Manager Portal

    2 Topics

    25 mins

  • The Pega Robot Manager dashboard functionality. is based on Pega Platform™. Though inclusion of general dashboard functionality from Pega Platform is...

Managing automation deployments within an organization

  • Module

    Managing automation deployments within an organization

    5 Topics

    1 hr 5 mins

  • Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

Configuring organization structure

  • Challenge

    Configuring organization structure

    5 Tasks

    15 mins

  • For Phase 2 of the application, a basic organizational structure for MyTown must be set up within Pega Robot Manager™. The structure allows users to...

Deploying and assigning robotic automations

  • Module

    Deploying and assigning robotic automations

    6 Topics

    1 hr 5 mins

  • Deploy and assign automation packages to Pega Robot Manager.  Advance packages from development to production deployment levels.

Managing Deployment levels and packages

  • Challenge

    Managing Deployment levels and packages

    5 Tasks

    30 mins

  • MyTown has completed the development for two automation projects and is ready to begin testing. To facilitate the testing, MyTown wants to deploy both...

Managing desktop runtime configurations remotely

  • Module

    Managing desktop runtime configurations remotely

    4 Topics

    55 mins

  • With the ability to modify the run-time configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot...

Managing runtime configuration

  • Challenge

    Managing runtime configuration

    3 Tasks

    20 mins

  • MyTown has encountered an error using a robot to process the creation of New Water Service accounts. A support request has been sent to you to...

Creating workgroups and assignment types in Pega Robot Manager

  • Module

    Creating workgroups and assignment types in Pega Robot Manager

    1 Topic

    10 mins

  • Create work groups and assignment types directly in Pega Robot Manager.

Prioritizing robots for work adjustments

  • Module

    Prioritizing robots for work adjustments

    14 Topics

    1 hr 35 mins

  • When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...

Using Pega Robot Simulator

  • Challenge

    Using Pega Robot Simulator

    5 Tasks

    45 mins

  • MyTown wants to use Pega Robot Simulator to mimic a multi-robot scenario for specific work groups and assignment types. Mimicking the scenario allows...

Moving robots manually between workgroups

  • Challenge

    Moving robots manually between workgroups

    3 Tasks

    20 mins

  • MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...

Scheduling a robot in Pega Robot Manager

  • Challenge

    Scheduling a robot in Pega Robot Manager

    2 Tasks

    15 mins

  • Based on the business need, you have verified the updated Candidate work group and requestor mapping table changes. In Pega Robot Manager™, you can...

Troubleshooting issues in Pega Robot Manager

  • Module

    Troubleshooting issues in Pega Robot Manager

    3 Topics

    25 mins

  • With unattended robots running automated solutions, issues may arise that require assessment and resolution quickly. Learn to identify and resolve...

Reporting in Pega Robot Manager

  • Module

    Reporting in Pega Robot Manager

    6 Topics

    1 hr 20 mins

  • The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...

Creating Custom Reports in Pega Robot Manager

  • Challenge

    Creating Custom Reports in Pega Robot Manager

    5 Tasks

    20 mins

  • MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that both Service requests and...

Pega Robot Manager

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice