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Mission

Pega Robot Manager

  • 12 Modules

  • 11 Challenges

  • 14 hrs 22 mins

Discover how Pega Robot Manager™ is used to manage attended and unattended automations in your enterprise. Learn how Pega Robot Manager fits into the application infrastructure to implement and maintain robotic solutions.  View your RPA robots, the work they perform, and adjust your workload by allowing you to schedule robots for peak periods.

  • Beginner
  • Pega Platform 8.4
  • Pega Robotic Process Automation 8.0
  • Robotic Process Automation

Module

Establishing the robotic infrastructure

  • 5 Topics

  • 45 mins

An organization needs a robotic infrastructure to develop, deploy, and manage attended and unattended RPA robots.  

Challenge

Importing Pega Robot Manager

  • 2 Tasks

  • 15 mins

MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...

Challenge

Installing Package Server

  • 2 Tasks

  • 15 mins

MyTown wants to assign and manage the execution of automations to appropriate tasks by using the Pega Robot Manager™. The deployment of automations to...

Module

Integrating applications with Pega Robot Manager

  • 3 Topics

  • 35 mins

Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

Challenge

Configuring Pega Robot Manager

  • 5 Tasks

  • 30 mins

MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types by using a Pega Robot Manager™ application. As an...

Module

Granting access to Pega Robot Manager

  • 3 Topics

  • 30 mins

Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...

Module

Distributing work to robots

  • 4 Topics

  • 47 mins

One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...

Challenge

Granting access and distributing work

  • 7 Tasks

  • 30 mins

MyTown provides utility services to its residents. MyTown routes all inquiries and service requests for existing customers to unattended robotic...

Module

Navigating the Pega Robot Manager Portal

  • 2 Topics

  • 25 mins

The Pega Robot Manager dashboard functionality. is based on Pega Platform™. Though inclusion of general dashboard functionality from Pega Platform is...

Module

Managing automation deployments within an organization

  • 5 Topics

  • 1 hr 5 mins

Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

Challenge

Configuring organization structure

  • 5 Tasks

  • 15 mins

For Phase 2 of the application, a basic organizational structure for MyTown must be set up within Pega Robot Manager™. The structure allows users to...

Module

Deploying and assigning robotic automations

  • 6 Topics

  • 1 hr 5 mins

Deploy and assign automation packages to Pega Robot Manager.  Advance packages from development to production deployment levels.

Challenge

Managing Deployment levels and packages

  • 5 Tasks

  • 30 mins

MyTown has completed the development for two automation projects and is ready to begin testing. To facilitate the testing, MyTown wants to deploy both...

Module

Managing desktop runtime configurations remotely

  • 4 Topics

  • 55 mins

With the ability to modify the run-time configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot...

Challenge

Managing runtime configuration

  • 3 Tasks

  • 20 mins

MyTown has encountered an error using a robot to process the creation of New Water Service accounts. A support request has been sent to you to...

Module

Creating workgroups and assignment types in Pega Robot Manager

  • 1 Topic

  • 10 mins

Create work groups and assignment types directly in Pega Robot Manager.

Module

Prioritizing robots for work adjustments

  • 14 Topics

  • 1 hr 35 mins

When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...

Challenge

Using Pega Robot Simulator

  • 5 Tasks

  • 45 mins

MyTown wants to use Pega Robot Simulator to mimic a multi-robot scenario for specific work groups and assignment types. Mimicking the scenario allows...

Challenge

Moving robots manually between workgroups

  • 3 Tasks

  • 20 mins

MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...

Challenge

Scheduling a robot in Pega Robot Manager

  • 2 Tasks

  • 15 mins

Based on the business need, you have verified the updated Candidate work group and requestor mapping table changes. In Pega Robot Manager™, you can...

Module

Troubleshooting issues in Pega Robot Manager

  • 3 Topics

  • 25 mins

With unattended robots running automated solutions, issues may arise that require assessment and resolution quickly. Learn to identify and resolve...

Module

Reporting in Pega Robot Manager

  • 6 Topics

  • 1 hr 20 mins

The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...

Challenge

Creating Custom Reports in Pega Robot Manager

  • 5 Tasks

  • 20 mins

MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that both Service requests and...

Pega Robot Manager

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