When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator can adjust the robots quickly to relieve stress or downstream work.
After completing this module, you should be able to:
Recognize the responsibilities of monitoring work groups and robots for changes and adjustments.
Start and stop assignment types.
Explain the compliance metric settings of the assignment type for analysis.
Configure the assignment type settings for analysis.
Re-prioritize assignment types in a work group.
Recognize the options for scheduling robots and their benefits.
Create and disable a schedule for a robot.
Explain common robot issues displayed in Pega Robot Manager.
Adjust the thresholds for robots and assignment types.
Start and stop robots through Pega Robot Manager, assuming RPA service is installed and running.
Terminate an unresponsive robot controlled by RPA service.
Configuring the decision table needed to move robots between work groups and scheduling
Available in the following mission:
Pega Robot Manager