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Module

Prioritizing robots for work adjustments

14 Topics

1 hr 35 mins
Pega Robot Manager 8.5.1
Visible to: All users
Beginner
Pega Robot Manager 8.5.1
Robotic Process Automation
English

When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator can adjust the robots quickly to relieve stress or downstream work. 

After completing this module, you should be able to:

Recognize the responsibilities of monitoring work groups and robots for changes and adjustments.
Start and stop assignment types.
Explain the compliance metric settings of the assignment type for analysis.
Configure the assignment type settings for analysis.
Re-prioritize assignment types in a work group.
Recognize the options for scheduling robots and their benefits.
Create and disable a schedule for a robot.
Explain common robot issues displayed in Pega Robot Manager.
Adjust the thresholds for robots and assignment types.
Start and stop robots through Pega Robot Manager, assuming RPA service is installed and running.
Terminate an unresponsive robot controlled by RPA service.
Configuring the decision table needed to move robots between work groups and scheduling

Available in the following mission:

Pega Robot Manager v2

Topics

Work Group and robot monitoring

5 mins

Starting and stopping assignment types

5 mins

Assignment type compliance

5 mins

Setting assignment type compliance

5 mins

Reprioritizing assignment types

5 mins

Scheduling robots for work

10 mins

Creating and copying a robot schedule

10 mins

Disabling a schedule

5 mins

Robots and error states

5 mins

Adjusting threshold values

5 mins

Starting and stopping robots through Pega Robot Manager

5 mins

Terminating a robot

5 mins

Move robots to manage work

5 mins

Moving robots between work groups

10 mins

Module Quiz

10 mins

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