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Mission

Low-Code App Builder

Archived

11 Modules

10 Challenges

10 hrs 35 mins

Visible to: All users
Beginner Pega Platform 8.5 Low-Code App Development Case Management Data Integration English

An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Available in the following missions:

Low-Code App Builder Extended v2 System Architect v2 Business Architect v2
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Low-code defined

  • Module

    Low-code defined

    Archived

    4 Topics

    45 mins

  • Get familiar with the fastest way to build an application on the Pega Platform™. App Studio is a contextual development environment where users can...

Defining a customer Microjourney

  • Module

    Defining a customer Microjourney

    Archived

    5 Topics

    50 mins

  • Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...

Designing a Case Life Cycle

  • Challenge

    Designing a Case Life Cycle

    Archived

    9 Tasks

    30 mins

  • The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.

    To achieve this goal...

User guidance

  • Module

    User guidance

    Archived

    2 Topics

    15 mins

  • Guide users through the case life cycle by identifying the current status of a case and adding instructions to enable users to complete assigned tasks...

Setting Case Status

  • Challenge

    Setting Case Status

    Archived

    2 Tasks

    20 mins

  • After reviewing the progress on the service request case development, the MyTown Mayor and the Services Coordinator see additional areas for...

Completing work on time

  • Module

    Completing work on time

    Archived

    2 Topics

    25 mins

  • Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.

Enforcing Service-Level Agreements

  • Challenge

    Enforcing Service-Level Agreements

    Archived

    2 Tasks

    10 mins

  • You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...

Capturing and presenting data

  • Module

    Capturing and presenting data

    Archived

    4 Topics

    45 mins

  • Define fields to capture user input and present data to users. Add fields to views to define and tailor the user interface (UI) for each step of the...

Adding fields to Views

  • Challenge

    Adding fields to Views

    Archived

    3 Tasks

    20 mins

  • Now that the stages and steps for the MyTown311 Service Request case life cycle are configured, the Mayor and the Services coordinator have determined...

Calculating values

  • Module

    Calculating values

    Archived

    1 Topic

    25 mins

  • Enhance your existing data by calculating field values automatically to simplify processes and provide additional business insight.  Automatic...

Creating calculated fields

  • Challenge

    Creating calculated fields

    Archived

    3 Tasks

    15 mins

  • The MyTown mayor and the services coordinator want to track the amount of time that crews spend on repair phases. New fields in the Perform Repair...

Creating a data relationship

  • Module

    Creating a data relationship

    Archived

    2 Topics

    30 mins

  • Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Creating a data relationship

  • Challenge

    Creating a data relationship

    Archived

    3 Tasks

    15 mins

  • The mayor of myTown asks you, the town projects manager, to enable residents who report problems online to enter contact information and list any...

Making data available to an application

  • Module

    Making data available to an application

    Archived

    3 Topics

    35 mins

  • Add data records to your application to provide necessary information to complete work.  Data records can also be used to supply default values and...

Adding data records to a data object

  • Challenge

    Adding data records to a data object

    Archived

    4 Tasks

    10 mins

  • When submitting a service request through the MyTown311 application, residents enter information about the issue. The mayor and the services...

Routing Assignments to users

  • Module

    Routing Assignments to users

    Archived

    1 Topic

    25 mins

  • Assign responsibility for completing a task to one or more users.

Routing work to users

  • Challenge

    Routing work to users

    Archived

    3 Tasks

    10 mins

  • Specific members of the city government perform assignments on service request cases. The services coordinator identifies three assignments that must...

Designing an approval Process

  • Module

    Designing an approval Process

    Archived

    1 Topic

    10 mins

  • Configure an approval process to allow users to approve or reject tasks within the workflow.

Approving work

  • Challenge

    Approving work

    Archived

    2 Tasks

    5 mins

  • The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...

Sending emails during Case processing

  • Module

    Sending emails during Case processing

    Archived

    2 Topics

    20 mins

  • Generate and send automated emails during the case life cycle to notify customers and users of changes to a case.

Sending emails during Case processing

  • Challenge

    Sending emails during Case processing

    Archived

    2 Tasks

    15 mins

  • The mayor of MyTown wants users to receive email updates when the reported issue is resolved. 

    The following table provides the credentials you need...

mission badge: Low-Code App Builder

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