Introduction to Pega Platform

Pega Platform™ provides an application development environment where citizen developers and system architects alike create digital solutions to...

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...

Guide users through the case life cycle by identifying the current status of a case and adding instructions to enable users to complete assigned tasks...

Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.

Assign responsibility for completing a task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...

To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.

Generate and send automated emails during the case life cycle to notify customers and users of changes to a case.

Create child cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Learn how to apply defined styles to UI controls and elements to improve application branding and appearance.

Tailor the user experience based on channel and persona to allow users to perform their jobs more efficiently.

Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...

Define fields to capture user input and present data to users. Add fields to views to define and tailor the user interface (UI) for each step of the...

Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...