Reusing the standard queue processor
5 Tasks
1 hr
Scenario
When the city manager updates the delivery status of a truck, the associated delivery request Processes should also move forward in the flow.
When the accountant reviews and finalizes the invoice, the delivery request should move forward in the flow to collect payment from the business partner.
When the accountant completes payment to the truck vendor, the city manager should receive the request to collect feedback on the individual truck.
The following table provides the credentials you need to complete the challenge:
| Role | User name | Password |
|---|---|---|
| Admin | admin@deliveryservice | rules |
| CityManager | SpringfieldCityManager@MDC | rules |
| CityManager | BostonCityManager@MDC | rules |
| CityManager | WorcesterCityManager@MDC | rules |
Detailed Tasks
1 Identify design options
Option 1: Standard queue processor
Your application can resume the Processes of other Cases as required by reusing the standard queue processor. This option allows for optimal use of resources and enables Case processing to continue asynchronously in the background.
Option 2: Job scheduler
Create a job scheduler and set it to run at frequent intervals to process the waiting assignments.
Option 3: Advanced agents
Create an advanced agent to resume the waiting assignments and update the agent schedule to run at a recurring periodic interval.
2 Evaluate design options
The following table provides the pros and cons of each design option:
| Design | Pros | Cons |
|---|---|---|
|
Standard queue processor |
|
|
|
Job scheduler |
|
|
| Advanced agents |
|
|
3 Recommend the best design option
Use a standard queue processor to process the waiting Assignments of sibling Cases.
4 Review solution details
The system invokes the standard queue processor by using a reusable utility called ResumeProcess, which you configure in the enterprise Ruleset, as shown in the following figure:
The activity to run through the Queue-For-Processing method is the standard resumeWorkProcess utility, as shown in the following figure:
5 Perform the following tasks
To complete the assignment, accomplish the following tasks.
- Create a Delivery Request Case and assign a truck for the delivery.
- Log in as the city manager corresponding to the city in the delivery request.
- Update the delivery status of the truck request from Pickup to Delivery. This action resume the delivery request to the Delivery status.
Confirm your work
Available in the following mission:
If you are having problems with your training, please review the Pega Academy Support FAQs.
Want to help us improve this content?